Customer Success Manager - San Francisco8000 Marina Blvd #300, Brisbane, CA 94005, United States
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. We are currently searching for a highly motivated candidate to join our Customer Success Team in San Francisco! Team Size15 people
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. What we expectThis is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. The Customer Success Team is helping customers across North America streamline their business processes with Odoo's integrated software solutions. This is an opportunity for people who are excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.
We expect the candidate to be proactive and have a "get it done" spirit.
ResponsibilitiesContact customers currently using OdooAnalyze clients' business operations and drive adoptionExecute all phases of a subscription renewal planBuild and maintain relationships with clientsEmpathize with customer needsBe part of the entire sales cycleMust HaveBachelor's Degree or higherPassion for software products1-2 years experience in salesProficiency in G-Suite applications preferredFluent in English or FrenchNice to HaveExperience with ERPExperience in a SaaS companyAvailable immediatelyAdditional languagesWhat's great about the job?Great team of very smart people in a friendly and open culture.No silly tools to use, no rigid working hours.No waste of time in enterprise processes, real responsibilities and autonomy.Expand your knowledge of various business industries.Real responsibilities and challenges in a fast evolving company.Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter BenefitsPTO (Paid-time-off), paid sick days, and paid holidaysEmployee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals$100 towards a work-from-home office setupEvolve in a nice working atmosphere with a passionate, growing team!Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!Company-sponsored events for groups of 6+ employeesThe estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
A full-time position
Attractive salary package
Healthcare, Dental, Vision, and more
HSA ($4800 a year)
Pre-tax Commuter Benefits
Trainings12 days trainings a year and books for career development
Sport ActivityPlay any sport with colleagues, the bill is covered
Eat & DrinkChef prepared lunches daily, Fruits, Snacks and Coffee provided
Be part of our team!Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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