Director Business Continuity (Hybrid)

Director Business Continuity
*We are looking to hire someone to work in either our Columbus, Ohio or Merrillville, Indiana office on a hybrid schedule (2x/week in office) *
Job Summary
The Director of Business Continuity plays a crucial enterprise leadership role that ensures the resilience and continuation of operations within the organization. This role includes setting the strategy for this function to ensure it aligns with best practices, developing and implementing business continuity plans, conducting risk assessments, and developing and coordinating strategic initiatives to ensure that emergency response structures for the organization are optimized. The Director helps the company proactively mitigate potential disruptions and safeguards operations to help ensure the long-term success and stability of the organization.
This role also leads enterprise-wide contingency planning at all levels of the organization to support and improve capabilities to prepare for, respond to, and recover from disruption. The Director is charged with establishing a framework and methodology for completion of contingency plans by internal business units, coordinating training, communication, and testing of opportunities for improvement and serves as the subject matter expert on business continuity risk management matters by developing and maintaining strong relationships with business units, peers, and senior management.
Essential Functions -
Strategically lead an enterprise-wide business continuity function in the company for impact at all levels of the organization.
Oversee and maintain enterprise-wide business continuity framework to ensure the program remains current, adequately identifies risks, and meets regulatory requirements. Assist business partners with identifying, mitigating, and managing risks, including unique single points of failure that could cause an extended business disruption. Support business impact analysis and assist business units in determining level of criticality of processes, acceptable recovery time periods, and required resources. Design, facilitate, and implement training and awareness programs on business continuity related concepts.
Provide leadership support during crisis events; tracking completion of action plans; developing and distributing status updates; managing activation of recovery strategies; and creating post-incident reports. Ensure coordination of planning, testing, and response activities between crisis management, information technology, and information security.
Liaise with Information Technology (IT) to ensure disaster recovery plans are properly documented, maintained and tested. Coordinate with Supply Chain and Risk Management to further assess business resilience of third parties that are critical to operations.
Oversee the testing of documented business continuity and crisis management plans to provide reasonable assurances of effectiveness. Work with business units and IT to ensure testing for critical systems, including third party systems to ensure that appropriate strategies are in place to respond to, restore, and minimize disruption to in-house and outsourced critical technology systems. Document testing activities and analyze testing results and ensure business lines remediate exceptions and incorporate lessons learned.
Administer ISO 22301 Business Continuity Management Practices. Proactively work to improve the quality, streamline processes and gain efficiencies. Validate and monitor gaps identified during audits, exercises, due diligence, and ongoing monitoring to support adherence to Business Continuity Policy. Lead business lines on best practices in the development of their business continuity plans.
Administer emergency notification system, including user access, training, documentation, testing, troubleshooting, data validation, and generation of emergency notifications, as required.
Provide oversight and project management for any continual improvement projects identified in After Action Plans.
Oversee business continuity risk assessments, analyze the results and business impact analyses to drive and adjust business continuity documentation and processes to ensure continuous improvement; and manage, monitor and report identified risks as needed.
Prepare and deliver periodic presentations to the Executive Leadership Team, and any appropriate committees on the status of the Business Continuity Program, identified risks, and results of testing
Define metrics and measures for external reporting and internal continuous improvement initiatives. Report on Business Resilience metrics and measures to relevant business units and stakeholders.
Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems.
Coordinate and facilitate regular training and awareness programs to enhance preparedness and response capabilities. Conduct regular exercises and simulations to assess the effectiveness of business continuity plans and identify areas for improvement.
Establish and maintain effective communication channels and protocols to ensure timely and accurate dissemination of information during a crisis or disruption.
Leads diverse team of qualified individuals with authority to hire, terminate, promote, demote, coach, develop and performance management
Required Qualifications For Position
Bachelor's Degree in a business or information technology related field
Minimum of 8 years of experience in business continuity management or a related field, with a proven track record of success.
4-6 years Experience in developing and implementing business continuity plans and strategies within a complex organizational structure.
4-6 years Experience in conducting risk assessments and business impact analyses.
Strong knowledge of business continuity management principles, methodologies, and best practices. High
Excellent analytical and problem-solving skills, with the ability to think strategically and tactically to identify and mitigate potential risks. High
Exceptional project management skills, with the ability to manage multiple projects simultaneously. High
Excellent communication and interpersonal skills, with the ability to effectively collaborate, educate and ensure alignment and understanding with stakeholders at all levels of the organization. High
Strong leadership and decision-making skills, with the ability to remain calm and composed in high-pressure situations. Medium
Knowledge of relevant regulatory requirements and industry standards related to business continuity management. Medium
Strong attention to detail and organizational skills, with the ability to prioritize tasks and resources effectively. High
Strong presentation and reporting skills, with the ability to effectively communicate complex concepts and recommendations to diverse audiences.. High
Ability to work under tight deadlines as well as the ability to manage in a fast-paced environment.
Certified Business Continuity Planner or higher within 1 Year of employment
Preferred Additional Qualifications for Position
Master's Degree
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:
$150,900.00 - $226,300.00
Posting Start Date:
2024-08-08
Posting End Date (if applicable):
2024-08-23
Please note that the job posting will close on the day before the posting end date.
At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, youll meet exciting challenges each day and make the most of your skills and talents. And youll be part of a company that was named by Forbes magazine as one of Americas Best Large Employers.
We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, weve stayed true to our roots by making a difference in the lives of millions of our customers. If youre interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.