Company DescriptionWe are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Job DescriptionThe Director, Luxury Sales - US West coast is part of the newly created Global Sales Luxury and Lifestyle organization. He/She reports into the VP Luxury & Lifestyle Sales.
Their mission is to deliver business, value, strategy and visibility to the luxury and lifestyle hotel network through the best partnerships with major VIP clients and partners (corporate companies and MICE Agencies) and through key luxury events worldwide. Their strategy and actions will be aligned with the global LL Sales strategy and the hotels and market expectations.
Main responsibilities: Manage a portfolio of VIP clients in USBuild a high level of relationship with the key stakeholders of the VIP clients' portfolioIdentify and develop new business opportunitiesProactively promote all luxury and lifestyle hotels towards his clients' portfolioCommunicate efficiently and regularly with LL hotels sales team and align sales actions based on Global Sales LL strategy and expectationsFollow sales budget guidelines and plan activities accordinglyCreate & execute related sales actions to respond to LL hotels' need periodsIncrease production and increase awareness of Accor luxury and lifestyle brands in the marketsMaintain full and accurate knowledge of the competitive hotel chains, monitor competitor activity, and adjust strategy according to market needs and trendsEnsure accurate production reporting, Anais (CRM) and database at all timesManage a close relationship with the key stakeholders of the Accor shared services (Digital Factory, Loyalty, legal, Global Sales PB…)Work closely with the LL sales coordinatorsContribute to the LL Sales team spirit and life QualificationsMaster's degreeMinimum of 5 years of relevant experience in the Luxury travel industryMinimum 5-year experience in a similar positionNegotiate with global, multi-interlocutor and multi-cultural clientsProven experience in portfolio management of strategic and key accounts at C-LevelSales and results orientedService provider mindsetStrong analytical skills to monitor market new trends and hotel distribution developmentsFluent in EnglishStrong team spirit and luxe mindsetCapability to build strong and close relationships with customersContribute positively to Accor's brand image, embody the group's values and embrace the new LL division objectives & mindset Additional InformationOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-GY1
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