The primary focus of this position is to lead the team in the application of the flavor portfolio and technologies through both short- and long-term projects and demos for customer and market facing opportunities that support customer development and growth as well as leading daily brief-related tasks and apply knowledge during the flavor selection, evaluation and application development. Serve as technical expert, project leader and advisor to the commercial team including marketing, sales, flavor creation, and customers for specific applications.
Essential Duties and Responsibilities:
Deliver against customer briefs, ensuring that flavors and finished products align with project constraints (cost, flavor legislation, label restrictions, processing, etc.)
Independently develop and creatively present custom demos catered to the client, demonstrating our capabilities, our understanding of current flavor trends and their relevance to the customer
Technology lead in the application of our flavor portfolio to demonstrate points of difference
Complete assigned projects in a timely and professional manner, ensuring all project constraints are met
Prioritize and manage multiple projects simultaneously while collaborating with the Flavor Creation team
Assess Trends joint with Marketing to update Demo lists and provide direction for Customer Innovation presentation for sales
Generate tasting sheets for customer presentations joint with marketing
Manage and update demo catalog to support customer presentations
Support & attend key tradeshows with application development and resource deployment
Work effectively in our internal system, adhering to standards of formulation
Support sales with training updates on the portfolio and with customer visits when needed, providing technical assistance and explanation of products being demonstrated
Job Requirements
Qualifications:
Food Science, Chemistry or Biology Degree and/or equivalent work experience, with preferably a minimum of 10 years in the food or flavor industry
Food and Beverage Application Development Experience, 10 years preferred and flavor formulation experience
Knowledgeable and current regarding the use of functional ingredients to support application development beyond flavors
Team Management Experience, 3-5 years preferable
Strong interpersonal and written / verbal communication skills
Strong Presentation Skills
Ability to thrive in a high-energy and fast-paced environment
Strong organizational skills and follow through
General knowledge of food safety requirements and shelf-life stability for finished product development
Broad understanding of flavor characteristics such as solubility, stability, and reactivity
Ability to describe flavors and finished products with appropriate sensory language
Knowledge of industry software (Word, Excel, Outlook, PowerPoint, Salesforce or related CRM tools)
Supervisory Responsibilities:
Responsibilities include all employees in the Applications department
Responsible for ensuring the quality, safety, compliance, and productivity of the laboratory operations
Interviewing, hiring, and coordinating training of employees
Mentoring & training technologists to expand knowledge base and capabilities
Time off approval
Providing supporting documents for reviewing process
Addressing complaints and resolving problems, including disciplinary actions
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