Job Description Summary This is a Remote opportunity supporting national key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.
As the Director, Priority Account Strategy & Implementation, you will be responsible for large-scale U.S. Oncology Priority Account Team strategy & execution and functional initiatives. As Novartis continues to implement the Priority Account Team in the market, we expect this role to operationalize all elements of the 'Jobs to Be Done and the Ways of Working' to enable the strategy to come to life. You will play a pivotal role in supporting Novartis strategies and identifying opportunities for growth.
This role works within the U.S. Oncology Customer Engagement Priority Account Team as well as across disease-/product-teams & all functions to ensure annual, long-term, & ad hoc strategic initiatives are planned & executed. This role will work in an agile manner across the teams to drive critical Oncology Priority Account initiatives and scale learnings more broadly across the organization. As we continue to operationalize a go-to-market model centered on the customer, this is a unique career opportunity to make a significant impact in the industry.
Key Responsibilities: Conduct ongoing needs analysis through customer feedback, external stakeholder research, field interactions, subject matter experts, and leverage results to inform/adjust CE strategy.Develop content and resources to impact above-brand initiatives: Collaborates with Oncology Customer Engagement teams, IMO plus other key oncology functional stakeholders to develop key initiatives that have a direct impact on the Oncology Portfolio.Drive Priority Account Team impact at scale by establishing a forum to share successes/challenges, training content, align on strategy, tactics & execution, and proactively engage with cross-functional teams for scalable solutions across all of CE.Develop KPIs that align with strategic direction of Priority Account Team & ensure consistent execution of Priority Account strategy.Essential Requirements: Bachelor's degree.15+ years of experience in highly complex vertical markets.Experience in multiple different types of roles such as sales, marketing, strategy, business development, commercial operations, and training.Strong analytical skills and an ability to generate insights and develop relevant action plans to drive outcomes.Project Management expertise with ability to manage multiple priorities and a heavy workload.Desirable Requirements: 12+ years as a people leader at the Director or above level, leading people and teams to deliver impact.10+ years of account management leadership experience.Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role.
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment.
#J-18808-Ljbffr
