Director, Sales Strategy & Operations - Americas San Francisco, Ca

Director, Sales Strategy & Operations - AmericasAmplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude's Commitment to Diversity Equity & Inclusion (DEI):Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About the Role & Team Amplitude's GTM Strategy & Operations team is leading the strategy, planning and operational management across the GTM teams for Amplitude. Sales Strategy & Operations is a critical business partner and growth enabler leading our sales strategy, planning and operations for Sales. We are searching for an outstanding Director, Sales Strategy & Operations to support the growth of our AMERICAS Sales team to partner with our Americas regional leadership and managers to continue our journey of growth of productivity.
In this role, you will: Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metricsProvide strategic and operational support to Americas Leadership teamScale and mature critical business processes to improve business performanceDrive and support planning process, including organizational design, headcount allocation, capacity planning, territory planning and target settingDevelop and execute initiatives designed to optimize sales team efficiency and productivityDrive rhythm of business (forecasting, pipeline reviews, renewal readiness, monthly / quarterly business reviews) with strong operational rigorProvide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove themProvide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-makingDrive local / regional critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestonesOversee implementation of enabling systems and tools, working closely with internal systems teamsYou'll be a great addition to the team if you have: Experience with innovative, high performing, and fast paced revenue organizations at a high-growth enterprise B2B SaaS companyStrong executive presence and an ability to communicate effectively with your peers, senior field leadership, and executive teamA passion to growing and nurturing top talentStrong business acumen and distinctive problem solving and analysis skills.Ability to solve complex and diverse business problems (commercial, operational, organizational)Experience taking a structured approach to solving unique business problemsStakeholder management experience - with strong communication and influencing skillsAn enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environmentAt minimum, you should have: 8+ years of experience in a strategy and operations role supporting salesAbility to partner with executives and manage multiple stakeholders cross functionallyAdvanced skills in Google Sheets, Microsoft Excel (e.g. should know commonly-used functions such as INDEX(MATCH), VLOOKUP, COUNTIFS, SUMIFS, Pivot Tables) and SWLKnowledge/experience with Salesforce.com, Clari, Outreach is requiredSelf-starter mentality with a high degree of follow through; can own and take tasks through to completionBA or BS from an accredited university preferredWho We Are The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and wellbeing of our Ampliteers.
Some of our benefit programs include: Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, and Vision on select plansFlexible time off, paid holidays, and moreGenerous stipends to spend on what matters most to you, whether that's wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment (annual), and much moreExcellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care supportMental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)Employee Stock Purchase Program (ESPP)The Product: Amplitude is the world's #1 product intelligence platform– we empower teams to use customer data to build great product experiences for growth. We're super proud of what we've built and continue to build on: a platform that enables companies to thrive.
Business Insider: A top tech company to bet your career on.Fast Company: #3 most innovative enterprise company in the world.Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.We're a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.Amplitude's D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
This role is eligible for equity, benefits and other forms of compensation.
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $222,000 - $333,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $201,000 - $302,000 total target cash (inclusive of bonus or commission)
Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring tothis article . Please exercise caution and cease communications if something feels suspicious about your interactions. Accepted file types: pdf, doc, docx, txt, rtf
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Why is Amplitude collecting demographic data? What is Amplitude trying to achieve by collecting this data? Collecting demographic data is part of our commitment to inclusivity and fairness in the hiring process. Amplitude has made a commitment that all candidates experience a fair and equitable hiring process. As a data-driven company, we believe you can't improve something if you can't measure it. We are implementing methods to measure fairness in the Amplitude hiring process, and we need demographic data from applicants to achieve these goals.
As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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