Business Development:
Identify and pursue new business opportunities through research, prospecting, and customer visits.
Build and maintain strong relationships within the designated geographical area.
Successfully close new business deals and onboard new clients.
Expand market share within the existing client base.
Achieve assigned financial budgets for volume, revenue, and profit.
Client Management:
Maintain ongoing communication with all clients to ensure satisfaction and resolve any sales or delivery issues.
Collaborate with the Pricing team to develop competitive client pricing strategies and provide rate quotes.
Monitor and maintain clients' credit lines within company guidelines.
Update the CRM system regularly and provide monthly budget reviews to management.
Supplier & Contract Management:
Manage customer relationships using established tools to meet and exceed targets.
Follow up with new clients post-first shipment to ensure satisfaction.
Ensure that contracts with customers and suppliers are communicated and deployed accurately and promptly.
Ensure all customer requests related to commercial activities are handled efficiently and professionally.
Adhere to client service level agreements and ensure high service standards.
Qualifications:
Minimum of 3+ years of sales experience in the freight forwarding industry.
Confident in the ability to bring over current clients (no non-compete agreements).
Strong written and verbal communication skills, with the ability to effectively communicate with clients and internal teams.
High level of organization and time management skills.
Proficiency with Microsoft Office Suite and CRM systems.
A book of business is advantageous.
Skills & Abilities:
Self-motivated and results-driven.
Outstanding communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Excellent time management and organizational skills.
Strong negotiation and presentation skills.
Compensation: $75,000.00 - $95,000.00 per year