Early Careers (Inbound Telesales Agent) - San Juan, Pr

**$1,000 sign on bonus for external candidates plus an additional $1,000 if candidates have their licensure at time of offer. Guaranteed base pay + monthly sales incentive earning potential.**
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start
Caring. Connecting. Growing together.
We are growing our team in San Juan, Puerto Rico and have multiple Early Careers full-time sales opportunities available – come join our team as a Sales Agent in the Sales Development Program. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.
Work Schedule:
Operating hours: Monday – Friday 8:00AM – 9:00PM; your shift will be provided during training
Full time position with flexibility desired based on the seasonality of our business
Work Location:
Fast forward your success by participating in our onsite training program in a standard day shift for 6 – 10 weeks
Site location: Fully Onsite at Montehiedra Office Center - First floor- 9615 Ave Los Romeros San Juan, PR 00926
Program features:
Participate in a Sales Development Program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
Collaborate with experienced professionals, mentors, and sales leaders
Build relationships within a close-knit community of peers involved in the development program to expand your network
Development program is curriculum based and structured
So, what's in it for you?
Compensation & Benefits:
As a licensed agent, your total compensation is determined by your ability to work hard, sell, and deliver a great customer experience
Compensation = Base pay + monthly sales incentive
Sign-on bonus of $1,000
12 Sick Days & 15 Paid Time Off days accrued plus an additional 10 Paid Holidays (may be necessary to work overtime or Holiday depending upon business needs)
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused both on teamwork and individual success!
More information can be downloaded at: http://uhg.hr/uhgbenefits
**This is a full-time position with a start date of Monday, June 9th, 2025**
**UnitedHealth Group is not able to offer relocation assistance for this position**
**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**
Primary Responsibilities:
Mainly handling inbound calling, NO knocking on doors
Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
May make outbound calls to members to follow up on questions or to current members to review current or new products and services
Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Bilingual in both English and Spanish (English proficiency assessment will be required after application)
Currently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor's Degree must be obtained prior to start of employment
Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
Preferred Qualifications:
Work or volunteer experience in sales, customer service, health care, or health insurance
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.