Emergency Dispatcher

Position Responsibilities:
• Responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic
• Provide approved Pre-Arrival Instructions according to policies and procedures
• Make required and requested notifications
• Perform in a team environment
• Support training and Standard Operating Procedures (SOP) formulation as needed
• Candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing (EMD training is provided in-house)
Basic Qualifications (Required Skills/Experience):
• 1+ years of experience multi-tasking and working in a team environment
• Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint)
• Willing to work variable shifts, including days, nights, weekends, and holidays
Preferred Qualifications (Desired Skills/Experience):
• Bachelor's degree or equivalent work or military experience
• 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection