Executive Director Job Description Tower Medical Management, Inc. (Tower Saint John's Imaging and Tower Imaging Valencia). Position Summary Responsible for overall operation of the Imaging Center. Ensures compliance with patient care quality standards and stays current with billing/reimbursement practices for imaging services. Maintains performance improvement activities within the department and participates in clinical quality initiatives. Maintains efficient and effective department operation while ensuring compliance with all accrediting organization, state, federal, and local regulatory laws, standards, and protocols.
Essential Responsibilities Demonstrates behaviors that reflect Tower's core values of quality, safety, teamwork, accountability, integrity and respect. Meets all requirements for confidentiality of business, patient, and billing information.Meets all requirements for management of protected information, including distribution controls, secure filing and disposal, and records retention and storage. Complies with HIPAA, CPI, Red Flag, and all other legal requirements related to medical environments.Meets all requirements for confidentiality of business and patient information.Communicates effectively and courteously with all internal and external contacts.Maintains current knowledge of, and follows, company and department policies and procedures.Meets all applicable safety requirements for the position and work environment, including prompt injury reporting and use of personal protective gear if required.Uses skill and judgment to ensure written and verbal outputs are clear, accurate, grammatically correct, and of appropriate tone. Core Job Duties Manages and supervises day-to-day operations of the Imaging center.Manages, trains, and educations the staff.Monitors incoming cases and generates weekly and monthly reports to radiologists, billing companies, and corporate office for outpatients and inpatients; maintains physician relationships.Oversees and manages recruiting efforts and conducts exit interviews with office staff.Prepares payroll for Human Resources Coordinator.Reviews mail and signs off on corporate invoices. Responsible for handling and providing resolutions for patient and provider complaints.Ensures facilities remain in compliance with all safety, state, and national requirements for the center.Ensures that all employees' licenses/certificates are up to date.Obtains and maintains ACR Accreditation for CT, MR and US systems and Site.Coordinates staffing schedule and hospital call schedule.Acts as a liaison between billing company, graphic design consultant, and any other vendors.Oversees the purchasing of all office supplies and medical supplies for the centerOversees all marketing efforts.Educates all staff on new healthcare laws/compliance issues. Other Duties Attends meetings and/or training seminars as requested.Other duties as assigned. Education and Experience Education – Bachelor's degree or equivalent education and experience in Health Science-Health Administration is required. Master's degree in Health Care Administration and Management preferred.Work Experience – Five years of healthcare field and provider relations experience working in a hospital setting or equivalent relevant experience.Equipment – Strong general knowledge of computer operations, email, internet and uses a keyboard and calculator proficiently; Microsoft Office Word and Excel, Meditech, PACS, Epic, Synapse and RIS; printers, fax machines, copiers, calculators, phones and computers. Knowledge and Skills Excellent written and verbal communication skills.Ability to formulate appropriate responses to requests for services and information from patients, supervisors and coworkers.Ability to project likely future occurrences based on current or historic data.Critical thinking skills to interpret information furnished in written, oral, diagram, or schedule form. Resolves issues in a timely manner.Able to conduct financial analysis and make budgeting projections. Physical Requirements and Exposures Frequent walking, sitting, standing; reaches with hands and arms.Hand and finger mobility for use of keyboards and other business equipment.Occasional lifting of materials weighing up to 10 pounds.Must be able to drive, have use of personal vehicle, and maintain own auto insurance.Clear hearing and speaking voice sufficient for face-to-face and telephone communication.Clear vision, with or without correction, for near and far work.Exposure to potential hazards, such as radiation-emitting equipment , extreme heat or cold, chemicals, bio-hazard waste, and sharp instruments.Noise level: typical of an office environment and medical clinic.
