Executive Director, Sr Client Partner About the Company Globally-recognized technology consulting firm
Industry
Information Technology and Services
Type
Privately Held
Founded
1988
Employees
1001-5000
Specialties innovation managementcustomer & user experiencerapid product validationand platform delivery About the Role The Company is in search of an Executive Director, Senior Client Partner with a focus on the public sector in the Western region. The successful candidate will be responsible for nurturing and expanding client engagements within this sector, with a primary focus on driving customer satisfaction, revenue growth, and account profitability. This role involves leading all aspects of customer engagement, account strategy, and service delivery, as well as coordinating with the company's counterparts on expanded initiatives. The Executive Director, Senior Client Partner will also be involved in pre-sales and sales efforts, managing client relationships, and ensuring the delivery of high-quality work.
Applicants for the Executive Director, Senior Client Partner role at the company should possess a minimum of 8 years' of experience in the relevant industries, with a strong background in technology solution delivery, account management, and team leadership. The role requires excellent communication, presentation, and leadership skills, as well as a solid understanding of software development processes and business acumen. The candidate should be proactive, results-oriented, and have the ability to manage multiple priorities in a fast-paced environment. Strong negotiation and problem-solving skills are essential, as is the ability to build and maintain relationships with client executives and senior leadership. The performance of the Client Partner will be evaluated based on metrics such as revenue growth, account margin, and customer satisfaction.
Hiring Manager Title
General Manager
Travel Percent
Less than 10%
Functions Non-Profit ManagementSales/RevenueAccount Management/Optimization