Facilities Maintenance Technician

Benefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Parental leave Training & development Vision insurance Wellness resources Propelled Brands Core Values

Supporting our Core Values is an essential function for all team members as this is how we deliver on our purpose to Propel Our People and Our Brands to Achieve Success. Our organization is aligned around a few goals and each team member's efforts are focused toward accomplishing these goals. We can only accomplish these goals with all team members supporting these core values.

Make It Happen | Expertise & Mastery | Positive Attitude | Growth Mindset | Considerate

Position Summary/Objective

The Facilities Maintenance Technician is responsible for the efficient and effective maintenance and repair of 17 - 20 MY SALON Suite locations in the Maryland district, ensuring a safe, functional, and pleasant environment for employees and customers. This role involves performing routine maintenance tasks, addressing urgent repair needs, and contributing to the overall upkeep of the facilities. The Facilities Maintenance Technician works closely with other maintenance staff and reports to the Facilities Project Manager.

Essential Functions Preventative Maintenance: Perform preventative maintenance checks / updates on assigned locations each month to follow the established PM program. Perform daily service requests as scheduled (weekly/monthly) to keep locations operational. (ie: electrical, plumbing, handyman services, locks, minor furniture repairs or replacement, lighting, and suite prep/ paint.) All repairs that do not require master certification to repair major components of HVAC, electrical and plumbing. Diagnose and make recommendations on repairs and maintenance of HVAC units and Water Heater equipment. Troubleshoot and communicate repair needs to preferred vendor(s) when appropriate. Conduct business in a professional manner when communicating with Area/District Managers and suite members. Perform miscellaneous repairs to upkeep locations as needed. Refer member requests to Area/District Managers vs taking requests directly from members. General Maintenance: Respond to maintenance calls according to the facilities management standard using the facilities management Software program. Diagnose and service all locations maintenance needs as necessary. Make recommendations for cost efficient repairs/replacement of equipment. Update all service tickets in SuiteForce to document all repairs for completion. Ensure all tickets, check lists, etc. are filled out with detailed explanation of work completed. Ensure all expenses are allocated to the appropriate area/districts and expenses are approved to stay within budgets. Ensure Emburse is submitted in a timely manner with detailed notes. Outside Vendors/Suppliers: Utilize approved vendors/suppliers to ensure best pricing. Assist in sourcing third party vendors for service and parts. Assist with follow up and inspecting vendor repairs and assure satisfactory completion. Provide feedback or update to inform the Project Manager of the status. Transportation / Tools / Inventory: Create and establish suggested stock to maintain locations for the shampoo bowl parts, light bulbs and salon furniture parts to reduce down time. Assist Project Manager to ensure correct inventory of core locks for suite doors, for each location. Yearly assist Project Manager to maintain physical inventory of all furniture and stock in all locations. Ability to provide one's own transportation and travel on a daily basis. Ability to provide one's own tools. Training / Ongoing Learning: Stay up to date and utilize resources around the latest trends in repair and maintenance. Assist in the development of new processes and procedures. Complete training assignments as directed by the company. Communicate accurate information to members of MY SALON Suite. Other Functions: Ability to respond quickly to emergency situations. Ability to be on call and work non-traditional hours in order to facilitate timely repairs. Ability to attend meetings as required. Ability to manage vendor relationships. Ability to share, store, and maintain information on company shared drive. Must be proficient with PC , Google, Excel and Word Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job on a daily basis. Must be able to sense changes in texture, smell, depth and temperature in order to facilitate repairs. Reasonable accommodations can be made to certain requirements of the job. Physical Demands Must be able to effectively exchange information over the phone, email, in person and meetings. The physical demands described here are representative with company employees and vendors of those that must be met by an employee. Must be able to tolerate the following to successfully perform the essential functions of this job. Loud noises, dust, fumes, heights, vibrations. Must be able to walk, stand, crawl, stoop, kneel, push, pull, reach, and maintain balance for sustained periods of time, while climbing ladders, maneuvering around, and in small work areas in order to perform repairs. Must be able to frequently lift, push, and pull up to 150 pounds in order to move large items such as desks, furniture and washing machines. Must have the manual dexterity to control delicate repairs in cramped areas around high voltage, gas appliances, freon and other potential hazards. Must be able to shout/hear warnings or cautions in order to maintain a safe working environment. Position Type/Expected Hours of Work

This is a full-time, Exempt position of at least 40 hours a week, Monday through Friday, between the hours of 6:00 a.m. to 6:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is primarily during business days, out-of-the-area and overnight travel is expected based on individual job responsibilities. Some of the travel may occur on weekends or be international. Company events may include Summits and the Annual Conventions may also include travel. Local travel is expected to be 100%

Education and Experience High School Diploma, Trade School, and/or HVAC training 5 years maintenance experience preferred. Apartment maintenance, Commercial maintenance, HVAC contractor or Retail maintenance. HVAC - Basic knowledge preferred (Filter Changes, basic troubleshooting of HVAC. CFC certified preferred Type I or II Additional Eligibility Qualifications Valid Driver's License Required Required Core Competencies Must possess basic math skills to perform cost calculations, measurements to assist in management of maintenance budget. Must have strong human relations skills, including the ability to maintain positive working relationships with others. Must be able to read and understand memos/emails/work orders evaluating appropriate actions. Must be able to independently plan and perform a wide variety of simple to complex work assignments based on an understanding of goals and objectives. EEO Statement

Propelled Brands. provides equal employment opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Propelled Brands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are Propelled Brands™

Our family of brands includes FASTSIGNS®, MY SALON Suite®, Camp Bow Wow®, and NerdsToGo®, all of which have found tremendous success in their respective industries. FASTSIGNS® is the leader in the $29 Billion sign industry. MY SALON Suite® is a principal leader in the rapidly growing salons and beauty services sector and are on the way to becoming one of the nation's largest salon suite franchisors. Camp Bow Wow® is a leading franchise brand in the rapidly growing pet care industry with over 200 franchise locations in 40 states and Canada. NerdsToGo® is a growing franchise organization in the IT services business.
With our resources, guidance, and support, they are all poised for even brighter futures after joining Propelled Brands.

Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual's unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees' teams, and our stakeholders.