Fraud Analyst Ii

Detalles de la oferta

Monitor and detect potential fraudulent activities in a timely and effective manner.   Analyze and detect fraud trends, patterns and common points of compromises on portfolios to mitigate exposure to risk through implementation of preventive actions.  
Responsibilities: Daily monitoring of monetary and non-monetary transactions for potential fraud.  This may include:
Numerous real-time queues, for the prevention and detection of card fraud using case management /alert system.Channel reports or tools  to detect any unusual activity or fraud patternOut-of-band reports generated different ApplicationsOften Tags and identify  Possible fraud PatternsAlways reviews numerous real-time alerts and non-realtime, for the prevention and detection of Wires, card fraud, ACH fraud, IVR, Zelle, Personal & Business online banking.Always performs outbound call backs for the following scenarios: verify transactions with high amounts, anomalies in the fraud alerts outside customer's normal behavior, etc.Take appropriate and timely actions to block and prevent future fraud while minimizing negative customer impact.Processes all disputes according to regulatory guidelines Adheres to all rules and parameters set by the Fraud Prevention unit, Risk Management and Security Areas.Provide daily case information for further analysis and investigation.Works effectively with peers and leadership by communicating fraud trends and sharing ideas and information in a constructive and positive manner.Keep abreast of Fraud trends that impact financial payment industry.May represent Fraud Operations in cross-functional initiatives to proactively prevent fraud.Maintains or exceeds established standards for customer service. Demonstrated ability in leading root cause analysis Strong analytical, interpretive, and problem solving skills, which will require interpreting large amounts of data and its impact in both operational and financial areas requiredAbility to organize/manage multiple priorities and projectsAbility to develop effective working relationships, internal and external to Fraud, Claims and DisputesMust be adaptable to changing work priorities to address fast-moving fraud trendsMinimum Education and/or Certifications Requirements: Associate Degree or equivalent of experienceABA Certificate in Fraud PreventionMinimum Work Experience Requirements: One year of banking experience.Ability to multi-task, conflict management, and telephone etiquetteExperience in a payment or loss prevention environment preferred.  Flexible schedule to work nights, holidays and weekendsTechnical and/or Other Essential Knowledge: Bilingual (English/Spanish) RequiredFluency in Windows Operating SystemsFluent knowledge in Windows Office: Outlook, Excel, Word and PowerpointFamiliarity with multiple browsers, multiple tabs, window navigation and instant messenger toolsBasic eCommerce specific to banking portals, online authentication, identity and fraud protection highly desired


Salario Nominal: A convenir

Fuente: Appcast_Ppc

Requisitos

It Mmis Business Analyst

Requisitos Mínimos: Bachillerato en Ciencias de Computadoras, redes u otro campo técnico relacionado. Experiencia mínima de 5 años trabajando en la industria...


Desde Plan De Salud Menonita - San Juan

Publicado 25 days ago

Env Svcs Wkr/Housekeeper

Responsibilities Summit Oaks Hospital, a 126 bed, private acute care hospital and chemical dependency treatment center, located in suburban Summit, NJ, fully...


Desde Uhs - San Juan

Publicado 23 days ago

Healthcare Business Analyst

Job Description: Pay Range: $50hr - $55hr Extensive experience with Healthcare provider landscape, Revenue Cycle Management, Physician and Nurses workflow...


Desde Cynet Systems - San Juan

Publicado 21 days ago

Business Analyst - Expense Management & Control Dept. - Firstbank Pr

BUSINESS ANALYST - EXPENSE MANAGEMENT & CONTROL DEPT Our Company At FirstBank PR , we strive to be a trusted advisor to our clients and our employees are the...


Desde Firstbank Florida - San Juan

Publicado 21 days ago

Built at: 2024-11-05T23:07:20.477Z