Join us for this incredible opportunity to be part of our team as a Front Office Supervisor at Hyatt Centric - The Woodlands, a hidden gem located in Market Street. Not only will you be part of a rock-star team, but you'll get to be part of a hotel chain that earned a spot-on Fortune's 100 Best Companies to Work For in 2023!
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. This role will primarily be focusing on the overnight shift. Responsibilities will include: completing night audit duties, supervising overnight staff, and completing overnight reports.
Hyatt has a very competitive benefit package for colleagues, which may include: Complimentary hotel room nights at Hyatt hotels world-wide Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide Bereavement and jury duty pay Vacation, sick, and new child leave Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, Retirement Savings Plan option (401K) with employer match Employee Stock Purchase Plan Complimentary employee meals Direct deposit and Daily Pay Competitive wages Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. Ability to stand for long periods of time. Experience and a thorough understanding of Front Office operations.
