Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Front Pharmacy Technician , you'll be responsible for answering incoming calls and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 5 leader.
This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It's a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life - saving medications in an accurate and efficient manner.
Position Location: 1830 S Horne Mesa, AZ 85204
Position Schedule: Monday through Friday with 8-10 hour shifts between the hours of 6am-6pm with the potential of working weekends. Schedule will equate to 40 hours per week. Potential overtime may be needed during peak season
Primary Responsibilities Enter prescriptions and verify appropriate and accurate information
Contact patients, pharmacists and doctor's offices to resolve claims issues
Process prescriptions (from intake to order completion)
Resolve customer issues; ensuring accurate information is provided
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: High School Diploma / GED (or higher) OR 4+ years of pharmacy experience
Active Pharmacy Technician license in the state of Arizona or ability to obtain prior to date of hire
Intermediate level of proficiency with computer and Windows PC applications including Microsoft Office with the ability to navigate and learn new and complex computer system applications
Ability to work in a dual monitor environment
Ability to work in office at 1830 S Horne Mesa, AZ 85204
Ability to work Monday through Friday with 8-10 hour shifts between the hours of 6am-6pm with the potential of working weekends
Preferred Qualifications: Live within a 25-30mile radius of our Mesa location
6+ months of pharmacy / prescription data entry experience
Soft Skills :
Must be able to multitask efficiently At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #Red