Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together. As aFront Pharmacy Technician, youll be responsible for answering incoming calls and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, youll discover the training, support and career opportunities youd expect from aFortune 5leader.
This role is equally challenging and rewarding. Youll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. Its a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life - saving medications in an accurate and efficient manner.
Position Location: 1830 S Horne Mesa, AZ 85204
Position Schedule: Monday through Friday with 8-10 hour shifts between the hours of 6am-6pm with the potential of working weekends. Schedule will equate to 40 hours per week. Potential overtime may be needed during peak season
Primary Responsibilities Enter prescriptions and verify appropriate and accurate information Contact patients, pharmacists and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues; ensuring accurate information is provided Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: High School Diploma / GED (or higher) OR 4+ years of pharmacy experience Active Pharmacy Technician licensein the state of Arizona or ability to obtain prior to date of hire 6+ months of pharmacy / prescription data entry experience Intermediate level of proficiency with computer and Windows PC applications including Microsoft Office with the ability to navigate and learn new and complex computer system applications Ability to work in a dual monitor environment Live within a 25-30mile radius of our Mesa location Ability to work in office at 1830 S Horne Mesa, AZ 85204 Ability to work Monday through Friday with 8-10 hour shifts between the hours of 6am-6pm with the potential of working weekends Soft Skills:
Must be able to multitask efficiently At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #Red
Required Preferred Job Industries Other