At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States and Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.
Come and join our community
Regular Full Time Positions
Regions:
:Metro Region (Guaynabo, Río Piedras and/or San Juan)
General Description
Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.
Essential Duties and Responsibilities
Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler's checks, money orders, and cashiers checks.Promotes cross selling of our products and services.Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.
Education
24 Bachelors degree credits approved
Experience
Two years of experience in customer services, sales, cash handling or related experience.
Other Qualifications
:Ability to stand for long periods of time.
:Physical effort: Able to lift up to 50:pounds bags of coins.
:Willingness to serve the client.
:Ability to identify the client's problems and necessities in order to offer different alternatives and solutions.
:Excellent interpersonal skills and be able to work in groups.
:Ability to manage difficult situations with clients.
:Communication skills in both spoken and written English and Spanish.
:Ability to establish priorities and work with multiple tasks at the same time.
:Ability to work under pressure and meet deadlines.
:Flexibility to work extended hours, holidays and travel if necessary.
:Computer skills.
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Additional Information
In order to be considered for this position, you must have the availability to complete afull time training (in our training facilities in San Juan, PR) for a period of 18 business days. TrainingsstartonSeptember 2024.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
As Puerto Rico's leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
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Popularis an Equal Opportunity Employer
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