Guest Services Agent

Job Description

Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

Oversee and resolve all guest communication in a professional and courteous manner

Respond to all guests in a timely manner, ensure follow-up with attention to detail

Attend to the needs of guests and help them organize their accommodations while staying at the hotel

Maintain high ethical standards and professionalism

Qualifications:

Excellent communication and organization skills required

Strong guest service background

A professional presentation

Previous customer service experience required

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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