This position fills a dual role, that of a professional first responder and educator for potential cases within hospitals and donation-related agencies in an assigned area. This combined responsibility requires clinical skills with a focus on building and maintaining strong relationships with appropriate hospital professional at all levels. The effectiveness of this relationship-building effort becomes a strong basis for working with that staff. Working within the guidelines of LifeLink policies and procedures, this position is responsible to identify and employ available resources with the ultimate goal of increasing organ/tissue donation for transplantation.
RESPONSIBILITIES
CLINICAL
Performs first responder responsibilities in coordination with the appropriate recovery staff, which may include:
first one to respond to a referral from assigned hospitals
performs physical assessment to the potential donor
assess hemodynamic status
communicates findings to AOC, Referral Coordinator, recovery staff and Medical Director On Call, as appropriate
verification of name and location of next-of-kin
review of patient's hospital chart
review of donor information with appropriate hospital personnel
Assists Referral Coordinator and Administrator-on-call when directed to do so.
Participates on an On-Call Schedule.
Documents referral information in the case notes in a timely manner after a potential donor is evaluated.
Responds on-site at the hospital to evaluate the patient's medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.
DEVELOPMENT
Hospital staff development to include physicians, residents. nurses, ancillary and administrative staff:
Act as primary communication link between LifeLink staff and hospital staff.
Develop and maintain relationships.
Maintain high visibility on all shifts.
Determine each hospitals unique working environment and organizational structures.
Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships.
Provide education (written /verbal) regarding the donation process
Strategic Plans: Per policy, develop and implement hospital specific plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
Compiles and analyzes measurable current activity data to determine effectiveness and define new areas of focus.
Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
Maintains an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
Act as a resource for new staff.
Comply with departmental budget expectations and requirements.
Participates in special projects and other assignments as directed.
REQUIREMENTS
Bachelor Degree in Nursing (BSN / RN).
Minimum of three years of sound clinical experience in an intensive care unit/emergency room is preferred.
Ability to apply sound judgment working with little direct supervision and with a growing degree of autonomy.
Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
Ability to maintain a positive work environment and demonstrate problem solving skills.
Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
Reliable vehicle with good driving record and current State/Commonwealth license.
Residing within assigned service area is preferred. Primary home/hospital/office location may be assigned within service area, if applicable.
Daily travel within assigned service area, including USVI.
24-hours availability via cell phone as needed.
Extended hours will be involved in implementing hospital development objectives and responding to referrals including evenings, nights, and weekends.
Experience
Required
3 year(s): Minimum of three years of sound clinical experience in an intensive care unit/emergency room is highly desirable.
Education
Required
Bachelors or better in Nursing
Licenses & Certifications
Required
Registered Nurse
Registry Certificate
PR Board of Nursing Lic
Advanced CV Life Support
Drivers License
Skills
Required
Analytical Skills-Review/Identify/Interpret
Organization and Attention to Detail
Problem Solving Skills
Trustworthy
Confidentiality and Discretion
Excellent Critical Thinking
Billingual-Presentation, Written, Verbal Comm
Autonomy
Ability to use Sound Judgement
Honest
Clinical Experience- ICU, ER, OR
Advanced Knowledge of Medical Terminology
Ability to multi-task
Microsoft Office- Word, Excel, PowerPoint
Professional Attitude, Appearance, Demeanor
Planning and Prioritizing
Public Speaking Skills
Written, Presentation, and Interpersonal
Behaviors
Required
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
