Head Of Events Security

About the Companies
Elsewhere is a multi-room Brooklyn music venue and nightclub built by and for the culture-obsessed - an events collective with deep roots in NYC's underground music community. We are here to empower artists, celebrate the diversity of our city, widen access to visionary and uplifting culture and experience the joy of doing it all together.

If you share our passion for music and art without boundaries, and you're looking for the challenge of
your career, we want to connect with you - join us and grow with one of the best teams in independent arts, hospitality, events, and culture.

Job Description

Elsewhere is seeking an empathetic and detail-oriented leader to manage our Event Security team. The Head of Event Security will play a crucial role in maintaining the safety of our patrons, staff, and venue during events. This position involves overseeing security operations, enforcing policies, and ensuring effective communication with key stakeholders.

Responsibilities include but are not limited to... Onsite Schedule

The Head of Event Security will work four shifts per week, including high-priority events on Fridays and Saturdays. In cases of last-minute call-outs or no-shows, you will be responsible for ensuring coverage, either by arranging it yourself or delegating this task to a Security Supervisor if necessary.

Onsite Responsibilities

You will be responsible for training new security guards, ensuring they are fully prepared to perform their duties independently. This includes conducting pre-shift briefings to communicate event-specific details and maintaining regular communication with Managers on Duty (MOD) to ensure smooth event operations.

Your role also involves enforcing venue rules, both for security staff and patrons, and assigning security posts as needed for each event. In your absence, you will train Security Supervisors to make these decisions. You will supervise all security personnel during shifts, enforce security protocols, and manage the distribution, tracking, and collection of security equipment.

In collaboration with the EMT company, you will assist in managing customers in distress and support MODs in preparing incident reports, as well as liaising with law enforcement when necessary. Monitoring patron behavior and level of intoxication is also key, as is the ability to de-escalate potentially aggressive situations. Communication with the Director of Venue Operations, GM, and Assistant GM/Safety
Manager regarding any issues during operating hours is essential.

Core Responsibilities

In addition to your onsite duties, you will regularly assess potential threats and take proactive measures to address them. You will work closely with all departments to foster inclusion, uphold company values, and provide constructive feedback. Legal and compliance duties include providing necessary documentation for investigations and attending depositions when required.

You will also participate in security walkthroughs for events requiring additional planning, such as private or high-profile events, and meet with NYPD as needed to address safety concerns.

Office Schedule & Responsibilities

Your office responsibilities include a mix of remote work and in-person meetings. On Mondays, you will work from home and respond to staffing inquiries to facilitate payroll review. Every Wednesday, you will attend a weekly meeting with the GM/Safety Manager to review and finalize the event schedule for the next two weeks, discuss any necessary staffing adjustments, and ensure all security guard training and certification processes are on track.

Quarterly and Annual Responsibilities

Each quarter, you will attend and help facilitate a security team meeting, guiding the team in voicing concerns and strategizing improvements. On an ongoing basis, you will assist with the recruitment, hiring, and onboarding of new security team members, ensuring all eligibility requirements are met. You will also monitor and renew security guard licenses and certifications as needed.

Performance Management & Termination

You will enforce company policies related to disciplinary actions and terminations, ensuring all steps are documented and communicated to HR. If an employee is involved in criminal activity or dangerous practices, you have the authority to send them home immediately, with termination following the next day. All other disciplinary actions should be properly documented and coordinated with HR and the GM.

Compensation & Personnel Complaints

Requests for raises, either personal or for team members, should be submitted in writing to your Manager, with approvals managed by HR and the GM. Personnel complaints should be addressed openly and respectfully, with documentation maintained to track performance issues and feedback.

Expectations

As the Head of Event Security, you are expected to maintain open communication with all leadership teams and ensure that all security personnel adhere to Elsewhere's values and standards. Respectful feedback is encouraged across all levels, and you will be held accountable for fostering this culture within the security team.

You'll love your time at Elsewhere because...
•We believe in what we do, and foster a culture of respect (for all music & people), passion, and excellence

•You will work with teammates that are the best in the culture & events business

•You will be on the cutting edge of music, enabling emerging culture to thrive

•We are building a long-term business, that can support long-term careers in our Industry

Compensation and Benefits

•$75,000 per year

•Medical, dental, and vision benefits

•Commuter benefits

•401k

•Unlimited Vacation

Elsewhere's Values
These values are real and guide all of our decisions in how we operate and how we treat people. This includes our decisions to hire, reward, and fire. Every single person at Elsewhere will be held to these standards. This is how we build a great team, achieve our goals, and do so enjoyably.

•Respect for all people, music, and ideas - be open-minded. Elsewhere is no place for hatred or discrimination for any kind, as a workplace or as a venue. This standard applies to everyone, not just staff, including artists, audiences, investors, etc.

•Inclusivity: We believe that music and people should not be siloed, and that Elsewhere is best enjoyed when we are all together.

•Creativity: We support creativity on stage but we are also creative as a company. It is better to take a smart creative risk and fail than to avoid taking creative risks at all.

•Service: Go above and beyond in doing what is best for our artists and for our audiences so they can
have an incredible event. You might do this every day, but for them, this event might be a very rare and special occasion.

•Excellence: We are values-driven but performance-oriented. Work smart over hard, but do the hard things when you need to instead of just what's easy.

•Integrity: You are honest, genuine, trustworthy, and reliable. Your colleagues, our artists, our audiences, and our community can all rely on you. Admit your mistakes and strive to improve

•Communication: Your personal performance is very important, but you cannot accomplish great things alone. Great teams require great communication.

•Passion: You care intensely about music, your work, your colleagues, our artists, our audiences, and our community. Your passion drives not just you, but inspires those around you