What You Will Do Oversees daily functioning of all operational systems for the hospitalist program. Ensures implementation of business policies and procedures for the daily operations of the hospitalist service. Sets daily operational/patient priorities, evaluates daily work flow and assigns work. Ensures that duties are carried out according to UHMSO policy and procedures. Submits PTO requests for approval to Administrator or Hospitalist Site Director. Notifies the Supervisor/Administrator/Hospitalist Site Director of coverage requirements and escalates overtime needs to Supervisor/Administrator/Hospitalist Site Director. Validates time worked for the hospitalists, tracking PTO, additional shifts, etc. Promotes, builds and ensures positive customer relationships. Updates Administrator and Hospitalist Site Director of significant activities and resolves issues timely Assist Medical Director and regional leadership team in staffing optimization management processes with emphasis on meeting staffing design targets. Coordinates monthly site leadership and hospitalist meeting, including the schedule, logistics, agenda, minutes and presentations. Functions as a key coordinator for site specific projects and multiple site collaborative. Works closely with the billing team in standardizing billing documents, ensuring compliance and monitoring quality metrics: Compare submitted charges and patient list to ensure every patient is accounted for. Partners with the local leadership to support hospitalist based on-boarding and orientation to a respective facility. Support recruited hospitalists regarding credentialing and privileging and academic appointment related activities. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications: Education High School Equivalent / GED (Required) and Associate's Degree (Preferred) or Bachelor's Degree (Preferred) Work Experience 2+ years of administrative experience. (Required) and Healthcare experience (Preferred) and Previous healthcare and medical terminology experience (Preferred) and Kronos experience (Preferred) Knowledge, Skills, & Abilities Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency) Notable client service, communication and relationship building skills. (Required proficiency) Ability to function independently and as a team player in a fast-paced environment. (Required proficiency) Must have strong written and verbal communication skills. (Required proficiency) Able to work flexible hours as needed. (Required proficiency) Proficient in Microsoft Office Suite (Word, Excel and Outlook). (Required proficiency) Demonstrated ability to use PCs, Microsoft Office suite, PowerPoint and general office equipment (i.e. printers, copy machine, FAX machine, cellular devices, etc.). (Required proficiency) Self-directed, motivated, and sensitive to deadlines. (Required proficiency) Strong work ethic, organizational skills, and interpersonal skills. Able to create positive environment, clearly understand client / customer relationships (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%
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