Bell Bank Park Powered by Legacy Sports USA has an excellent and immediate opening for a Host/Host at the Bell Bank Park Powered by Legacy Sports USA opening in January of 2022. Bell Bank Park Powered by Legacy Sports USA is a 320-acre multi-use family, sport and entertainment complex of outdoor and indoor team athletic facilities geared toward high-energy entertainment and sports in Mesa, Arizona.
Responsibilities:
The Host responsibilities include: welcoming customers to the food service environment, ensuring that they are seated and receive attentive service, inform guests of any restaurant promotions, and provide a smooth handoff to their server. This includes maintaining a waitlist of patrons during busy meal service, passing out menus, and accepting phone calls.
Essential Duties and Responsibilities:
* Present a positive first impression
* Greeting and seating customers
* Maintaining a calm presence
* Compassionate and understanding demeanor
* Team player
* Well-spoken and confident
* Take and confirm reservations
* Support and assist servers
* Exceptional organization and time management
* Effective written and verbal communication skills
* Ability and willingness to collaborate
* Capable of learning quickly and memorizing menu details
* Comfortable working in a fast-paced environment
* Make suggestions based on customer tastes and preferences
* Build a rapport with regular customers to create a positive atmosphere
* Impeccable customer service and social perceptiveness
* Ability to evaluate customer satisfaction and responsiveness
* Physical ability to stand and walk for long periods of time
* Clean and organize the host stand as needed
* Adhere to company guidelines and house rules
* Ensure assigned areas are fully stocked and ready for operation
* Execute all security, safety, and sanitation standards
* Respond and assist with all guest service issues concerning the food and beverage operation and notify the Food and Beverage Manager of any issues
* Report issues with equipment
* Perform opening, closing, and side work duties as instructed and according to proper guidelines
* Keep workstation and equipment clean, organized, sanitized, and sufficiently stocked
* Follow and uphold all health codes and sanitation regulations
* Display a positive attitude towards team members
Job Requirements
* Must be able to work extended shifts of 10 hours or more as business dictates
* Must be flexible with schedule and able to work different shifts
* Must be able to stoop, bend and perform extensive standing and walking including stairs
* Frequent lift/push/pull items and objects weighing 10-15lbs; occasionally lift/push/pull objects weighing 30-60lbs
* May be required to perform diverse physical tasks
* Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
* Ability to experience and evaluate services
Job Type: Part-time
Pay: $7.00 - $15.00 per hour
Benefits:
* Employee assistance program
* Employee discount
* Flexible schedule
* Referral program
Physical Setting:
* Bar
* Casual dining restaurant
* Fast casual restaurant
Schedule:
* Day shift
* Evening shift
* Every weekend
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Supplemental Pay:
* Tips
Work Location: One location
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