Information Technology Project Coordinator

Seeking someone with a combination of IT Technical knowledge and Project coordination/timeline experience (AD & 0365 knowledge). Provide clear and prompt communication with clients, vendors, and team membersEnsure that provisioning tasks are submitted and worked on correctly within the agreed SOAsLiaise with suppliers/vendors and handle department purchasingHandle customer and third-party sensitive information in accordance with the company information classification and handling policyTask prioritizationTo assist the Service Delivery Manager with the production of weekly and monthly reportingTo assist the SDM and Admin team on an ad hoc basis as neededLiaise with the Service Delivery Engineers to ensure that all work is completed with acceptable quality levels and to agreed timescales.Report on active deliveries, flagging issues with missed delivery dates or technical challenges.Review documents and making sure they have been filled in correctly by customersKeep Ticket management up to date with the most status and due dates as well and help monitor service desk queuesSkills/experience Required: Previous experience with report developmentGood written and verbal communication skillsStrong attention to detail is essentialExcellent customer support skillsPreviously worked in Telecommunications or IT desiredExperience managing conflicting priorities and multiple parallel projects preferablePrevious Admin experience in a Telecommunications or similar Service Delivery environment Strong organizational skills and time managementConfident computer user, fluent in office applications such as Outlook, Teams, Excel & MS WordExperience with ServiceNow or another service desk/ticketing management system highly preferred