We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is based in Boston, MA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees' well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.
What You'll Do: As part of LogicMonitor's quickly growing InfoSec team, you will be the face of our Security Field Enablement program, engaging with customers and prospects to build trust in our product and platform. You'll create customer-facing materials that promote security and explore creative initiatives to strengthen customer confidence.
Here's a closer look at this key role:
Partner with Sales and Customer Success teams to represent LogicMonitor's security stance.Communicate with customers and prospects to complete risk assessments, RFPs, provide security collateral, and offer consultations.Manage and update the security knowledge base and LogicMonitor trust center.Analyze internal data to identify high-risk customers and collaborate with Customer Success to promote security best practices.Develop resources to enhance cybersecurity awareness for customers and customer-facing staff.Contribute to security field enablement programs to improve customer trust and engagement.Create business process documentation to formalize security activities.What You'll Need: 2+ years of experience in IT operations, software development, or information security.Familiarity with security compliance standards/frameworks (NIST, ISO 27001, PCI DSS, GDPR/CCPA, etc.).Basic understanding of Linux/Unix/Windows OS, applications, and networking.Basic knowledge of IaaS/PaaS solutions (AWS, GCP, Azure).Understanding of internet protocols (TCP/IP, HTTP, DNS, SMTP, etc.).Anticipated Application Close Date: 11/25/2024
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