It Specialist (Network) (Ngt5247000)

Duties
Selected applicant(s) will be required to complete an online Onboarding process.
Requirements
Conditions of Employment
Federal employment suitability as determined by a background investigation. The incumbent of this position description must have, at a minimum, a completed National Agency Check (NAC) prior to position assignment.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
Continued employment in this position is contingent upon satisfactory completion of the mandatory training specifically identified for the position.
Work may require access to classified information. Must be able to obtain and maintain the appropriate SECRET security clearance.
Must be able to obtain and maintain the Government Travel Credit Card (GTC) as a condition of employment.
This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within SIX (6) months of assignment.
A waiver of this SIX (6) months requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification, may result in removal from this position.
Position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration and will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.
Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments.
Qualifications
AREA OF CONSIDERATION:
HRO MUST process and clear the Department of Defense (DoD), Priority Placement Program (PPP), prior to advertising all internal and external job vacancies and promotion announcements. Veteran's preferences will be considered for vacancies under merit promotion when an agency accepts applications from individuals outside its own workforce.
Area 1
= All permanent employee's members (NG T32/NG T5) within Puerto Rico Army National Guard
Area 2
= All indefinite employee's members (NG T32/NG T5) within Puerto Rico Army National Guard
Area 3
= Currently serving members of the Puerto Rico Army National Guard (M-Day)
Area 4
= Prior (former) members of the Puerto Rico Army National Guard
Area 5
= Current Federal Employees (from any agency)
Area 7
= US Citizens
First round consideration will be given to Area 1 Candidates.
(All other Areas will be screened only in the event that there are no qualified or recommended Candidates).
DUTIES:
As a IT SPECIALIST (NETWORK) (NGT5247000), GS-2210-11, you will function as a technical specialist on issues relating to the wide area network (WAN) and local area network (LAN) systems and their integration in the network. The work involves network administration, optimization and performance in support of the supports the state's wide area command and control integrated network.
Physical Demands:
The work is sedentary. No special demands are required to perform the work.
Working Environment:
The work is performed in a typical office setting. Special safety precautions are not required.
QUALIFICATIONS:
You will lose consideration for the position if your application does not include all the information/documents requested on the vacancy announcement. The USAJOBS Resume must include a clear and detailed narrative description, in your own words, of how you met the required GENERAL and SPECIALIZED experience.
Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and will disqualify you from the position.
Military (part-time) service is considered as full-time experience when evaluated against the qualification requirements. The applicant is credited with actual number of months the member has been in the military provided such service is related to the position to be filled.
GENERAL EXPERIENCE:
Applicant must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail
- Is thorough when performing work and conscientious about attending to detail.
Customer Service
- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication
- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving
- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE:
Applicant
must possess at least
ONE
(1) year
of specialized experience at the next lower-level GS-09 or the equivalent
THIRTY-SIX (36)
months
of specialized experience performing or supervising duties such as performing a variety of network device configuration and connectivity tasks; executing procedures and coordinating corrective action to optimize network performance; installing, configuring and monitoring tested and evaluated software packages that provide performance measurements of the WAN/LAN; implementing the standard configuration software loads for all network devices; utilizing benchmarks and performance measurement and evaluation data to manage network servers and data communication devices to support normal and surge workload; working with technical support personnel in resolving critical problems; using remote management software tools to maintain and update configuration, protocol and user/system files; configuring hubs and switches; monitoring network performance, performing network diagnostics, analyzing network traffic patterns and installing network software fixes and upgrades.
Education
SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE:
Master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in an accredited college or university will satisfy the requirements for 3 months of specialized experience. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Courses must be directly related to the work of the position.
Undergraduate or Graduate Education:
Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management
or
degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Copy of official/student transcripts showing conferred Degree must be included in order to receive credit for education. Unofficial transcripts from internet or with alterations will not be considered.
To receive credit for education the information must be included in the education section of the Resume.
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Information Technology Customer Support and Network Management
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
1. Online USAJOBS Resume - Your resume in English showing work schedule, hours worked per week, dates (format should include Month and Year) of employment and duties performed. USAJOBS Help Center | What should I include in my federal resume?
2. Online Questionnaire (mandatory).
3. If you are a permanent employee of the PRARNG (Tenure 1, 2 or 3), submit your SF-50 with this application (Refer to block 24).
4.Currently serving or former members of the PRARNG may establish eligibility submitting DD 214, NGB Form 22 or 22A with this application (Discharge from service must be Honorable or General Discharge Under Honorable Conditions).
5. If you are a permanent employee of any federal agency (Tenure 1, 2 or 3), submit your SF-50 with this application (Refer to block 24).
6. Official/Student transcript showing conferred degree (if applicable).
7. Veterans Preference documentation:
a. Application for 10-point Veterans' Preference (SF-15)
b. Certificate of Release or Discharge from Active Duty (DD Form 214) You must provide a legible copy of your DD 214(s) (Member 4 or Service 2 copies) which shows dates and character of service (honorable, general, etc)
c. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active-duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed: character of service (honorable, general, etc.), and dates of impending separation.
d. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online at https://www.ebenefits.va.gov/ebenefits/homepage.Documentation is required to award preference. For more information on Veterans' Preference, please visit https://www.fedshirevets.gov/job-seekers/veterans-preference/#content.
FAILURE TO SUBMIT ALL REQUESTED DOCUMENTATION BY THE CLOSE OF THE ANNOUNCEMENT WILL RESULT IN AN INELIGIBLE CONSIDERATION.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12539044
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click
Apply
to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to
select your resume and/or other supporting documents
to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and
click to continue with the application process
.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
Catherine Concepcion
Phone
787-289-1491
Email
******
Address
PR JFHQ G6
BLDG 552
Fort Buchanan, PR 00934
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Online USAJOBS Resume - Your resume in English showing work schedule, hours worked per week, dates (format should include Month and Year) of employment and duties performed. USAJOBS Help Center | What should I include in my federal resume?
2. Online Questionnaire (mandatory).
3. If you are a permanent employee of the PRARNG (Tenure 1, 2 or 3), submit your SF-50 with this application (Refer to block 24).
4.Currently serving or former members of the PRARNG may establish eligibility submitting DD 214, NGB Form 22 or 22A with this application (Discharge from service must be Honorable or General Discharge Under Honorable Conditions).
5. If you are a permanent employee of any federal agency (Tenure 1, 2 or 3), submit your SF-50 with this application (Refer to block 24).
6. Official/Student transcript showing conferred degree (if applicable).
7. Veterans Preference documentation:
a. Application for 10-point Veterans' Preference (SF-15)
b. Certificate of Release or Discharge from Active Duty (DD Form 214) You must provide a legible copy of your DD 214(s) (Member 4 or Service 2 copies) which shows dates and character of service (honorable, general, etc)
c. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active-duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed: character of service (honorable, general, etc.), and dates of impending separation.
d. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online at https://www.ebenefits.va.gov/ebenefits/homepage.Documentation is required to award preference. For more information on Veterans' Preference, please visit https://www.fedshirevets.gov/job-seekers/veterans-preference/#content.
FAILURE TO SUBMIT ALL REQUESTED DOCUMENTATION BY THE CLOSE OF THE ANNOUNCEMENT WILL RESULT IN AN INELIGIBLE CONSIDERATION.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
This job is open to
Federal employees - Competitive service
Current or former competitive service federal employees.
Federal employees - Excepted service
Current excepted service federal employees.
Internal to an agency
Current federal employees of this agency.
National Guard & reserves
Current members, those who want to join or transitioning military members.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.