Kennel Hand

ESSENTIAL DUTIES AND RESPONSIBILITIES:* Portraying a positive company image and engaging in professional and friendly communications with team members and clients* Actively listening to team members' questions and concerns to build a positive work culture of support and teamwork, assisting the team to care for the animals to the best of our abilities* Following written, posted and oral instructions on our guests' needs* Actively participating in our guests' care by respectfully communicating through Slack posts and face-to-face interactions* Establishing and maintaining notes through Slack on guest behavior, special needs, care instructions, feeding requirements, bathroom habits, medication (when required), Snout-to-Tail assessments and overall suggestions* Supervising safe and happy playgroups* Maintaining a clean work environment, ensuring a healthy and safe space for everyone (animals and people!)* Maintenance of all equipment and supplies* Following and performing all SOPs* Maintain Woofs 'n Whiskers Values* Performing other duties as assigned
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES:* Weekend and holiday availability are mandatory* Ability to shift priorities, deal with a high-stress environment and multi-task* Ability to work in a team environment and take direction from management* Ability to read and interpret documents such as procedure manuals, work instructions, and software manuals; ability to write routine reports/postsNo one else at Woofs 'n Whiskers is more hands-on and in the thick of it, than the Kennel Hands. It falls to them, as a whole, to speak for the animals.
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