LEGENDS
Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
FOR ATTRACTIONS
Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.
Custom narratives to guide the journey, delivered to deeply engage distinct visitor groupsBold and dramatic design to push the envelope on the physical space and inspire awe and wonderRe-imagined dining experiences to delight local foodiesLeading-edge technology and innovation to drive interactivity and create fully immersive experiences
Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.
VIEW BOSTON
View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here.www.viewboston.com
THE ROLE
The Lead Bartender is responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. This position will involve leadership, training, and process improvement to uphold the quality standards and contribute to the success of View Boston.
ESSENTIAL FUNCTIONS
Utilize high quality spirits, liqueurs, fruits, fresh herbs, and spices to create sensational drinks for guests. Greet guests, take beverage orders from the restaurant servers or directly from guests. Mix drinks, cocktails and other bar beverages as ordered and in compliance with company standards. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Provide information on wine characteristics, evaluate guests needs, make appropriate suggestions, and serve wine using proper wine service techniques. Work with culinary team to create mixers and garnishes for beverages. Check identification of guests to verify age requirements for purchase of alcohol. Handle an assigned bank and follow all cash handling procedures. Collect payment for drinks served and balance all receipts. Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests, prepare inventory or purchase requisitions as needed to replenish supplies. Serve food items to guests seated at the bar. Demonstrate a thorough knowledge of food and beverage products, menus, and promotions. Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. as needed. Attend mandatory meetings. Perform general cleaning tasks to adhere to health and safety standards. Assist in overseeing bartender's and provide guidance, support, and ensure the team meets performance goals. Conduct training sessions for new hires, ensuring they are well-equipped to deliver exceptional customer service and represent View Boston effectively. Handle escalated customer inquiries or issues, ensuring a positive resolution, and maintain a high customer satisfaction level. Generate and analyze guest service metrics and reviews, identifying trends and make recommendations for improvement. Collaborate with other departments, such as operations, events, IT, security, to ensure a cohesive and positive overall guest experience. Perform other duties as assigned by View Boston Management team.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to work long hours and flexible shifts including mornings, nights, weekends, and holidays.Experience as a bartender for at least 2-3years.3 Professional References are required, including at least one former direct supervisor. Please be prepared to provide their contact information. Extensive knowledge of drink recipes.Know how to create and execute one-of-a-kind drinks.Must be able to create and serve drinks in a timely manner.Extensive knowledge of wines.Must maintain personal hygiene and a well-groomed appearance standard.Ability to work independently or in a team during set up and execution of service.Willingness and drive to exceed the guest expectations.Ability to effectively listen and take direction from supervisor.Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.Must be personable, friendly, and welcoming.TIPS or TEAM Certification Preferred.Ability to read, speak and write English Language to communicate with guests.Ability to remember, recite and promote the variety of menu items.Ability to transport up to 50 lbs. on a continuous basis.Must have a working email to communicate with your managers. COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.