Lead Technical Consultant, Integration

Overview:
Synoptek

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Lead Technical Consultant, Integration
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Lead Technical Consultant, Integration is responsible for ensuring the seamless integration of various systems and applications. The Lead Technical Consultant, Integration will work closely with technical teams, key stakeholders, and external partners to identify integration requirements, design solutions, and implement integrations that support business transformation objectives and enhance operational efficiency.

Duties and Responsibilities

Develop and execute integration strategies to ensure systems and applications are seamlessly connected within Synoptek and its customers' environments.

Lead the architecture and design of integration solutions, ensuring that all components are scalable, secure, and aligned with industry best practices.

Oversee the implementation and optimization of system integrations that support critical business operations, ensuring that data flows smoothly and securely across platforms.

Collaborate with technical teams to define integration requirements, develop integration roadmaps, and ensure that solutions meet both technical and business needs.

Manage the integration lifecycle from initial planning through execution, including resource allocation, timeline management, and post-implementation support.

Establish and enforce best practices for integration processes, including testing, validation, and performance monitoring, to ensure system reliability, security, and efficiency.

Act as the primary point of contact for integration-related activities, maintaining clear communication with stakeholders, providing updates, and addressing challenges as they arise.

Continuously assess and improve integration processes and technologies, identifying opportunities for automation and enhanced efficiency.

Lead the development and maintenance of integration documentation, including technical specifications, process flows, and troubleshooting guides.

Ensure compliance with relevant industry standards and regulations, including data privacy and security requirements.

Mentor and support junior integration specialists, providing guidance to help them develop their skills and contribute effectively to integration projects.

Collaborate with vendors and third-party providers to integrate external systems and applications, ensuring compatibility and seamless operation within the existing infrastructure.

Drive the adoption of new integration tools and technologies that can enhance Synoptek's and its customers' digital transformation efforts.

This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice.

Education

Bachelor's degree in Computer Science, Information Systems, or related field from an accredited college or university.

In lieu of a Bachelor's degree, equivalent years of experience in integration or related field may be considered. The ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa.

Experience

Customarily has at least 8 years of experience in system integration, IT project management, or a related field.

Customarily has at least 3 years of experience in a managerial or lead role, with oversight of integration teams or projects, demonstrating the ability to manage complex integration initiatives and guide teams to successful outcomes.

Proven experience in developing and executing data migration plans, including the design and implementation of data extraction, transformation, and loading (ETL) processes.

Extensive experience in integrating enterprise systems, including ERP, CRM, and other business applications, ensuring seamless data flow and system interoperability.

Proven track record of leading integration projects, with strong project management skills and the ability to deliver complex projects on time and within budget.

Experience with integration tools and middleware platforms, with the ability to design and implement robust integration solutions.

Experience in managing relationships with vendors and third-party service providers, ensuring successful integration and operation of external systems.

Skills/Attributes

Synoptek core DNA behaviors:

Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses.

OwnIT: Shows integrity, innovation, and accountability in completing daily assignments.

Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company's business goals.

Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment.

Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative.

Strong knowledge of integration technologies, protocols, and standards (e.g., API management, ETL processes, middleware), with the ability to design solutions that ensure system interoperability and data integrity.

Excellent problem-solving skills, with the ability to address and resolve technical challenges during the integration process.

Strong communication skills, capable of translating technical concepts into business language and effectively communicating with stakeholders at all levels.

Leadership skills with experience in guiding and mentoring junior team members, ensuring they develop the necessary skills to contribute effectively to integration projects.

Ability to stay current with new technologies and apply them in the context of integration projects, driving continuous improvement and innovation within the organization.

Strong understanding of data governance and security protocols, ensuring that all integrations comply with industry regulations and internal policies.

Working Conditions
We live by the motto 'work hard, play hard' and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment. The final location is based on business need. May be subject to time constraints and tight deadlines. Will require up to 50% onsite travel.

Salary Range
The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range for Denver, Colorado applicants for this role is $129,101.41- $156,908.87 with a median of $147,140.43. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role.

The following information is required by the Illinois Equal Pay Transparency Act and applies only to individuals working in the state of Illinois. The anticipated starting pay range for Chicago, Illinois applicants for this role is $130,930.04- $159,131.38 with a median of $149,224.57. Actual compensation is impacted by a number of factors including, but not limited to, skill set, level of experience, specific work locations and any potential licenses and certifications required for that role.

EEO Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

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