Who we are:
Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.
Benefits
All paid Health, Dental, and Vision Insurance for employees and their dependents
Life Insurance and 401k Plan with company match.
Location: El Monte, CA
Hours: M-F: 8AM 5PM
Essential Job Functions
Input, update, and maintain sales orders, invoices, and bill-back data within the Company database
Update and maintain customer records in Company database
Maintain high levels of customer satisfaction by providing excellent service and building rapport
Coordinate with the accounting department to assure the collection of payment in a timely manner
Answer customer questions about product features, product benefits, and procedures
Coordinate delivery logistics with freight forwarders, custom brokers, and customers to meet their needs
Provide logistical support to warehouse shipping personnel by obtaining freight quotations and coordinating the shipping schedule
Report any inventory or service issues to appropriate account manager immediately
Coordinate inspections with local government agencies to comply export requirements: USDA, NOAA/USDC, LA County Agriculture, etc.
Collaborate with the sales staff to monitor active purchase orders and ensure that orders are completed on time
Attend semiannual inventory count on designated day, possibly on a weekend
Attend Company events and functions outside of normal working hours
Other duties as required from manager
Obligation to answer to all management as requested
Physical Requirements
Ability to sit in an office for a majority of the day
Ability to type for extended periods throughout the day
Ability to reach, bend, kneel, and lift up to 25 pounds occasionally
Working Conditions
o Noise Level: Normal to loud while in the office
Other Requirements
Business level English Read/write/speak/listen
Basic Spanish Read/write/speak/listen; Business level Spanish preferred
Conversational Japanese preferred Read/write/speak/listen
Maintain a positive attitude
Ability to work independently and as a team
Ability to adapt to frequent changes in assignments and workload
High school diploma required. Bachelors Degree and above preferred
2+ years of relevant logistics experience required
Knowledge and Skills
Clerical/Administrative Support
Basic mathematical knowledge markups, discounts, combining/converting measurements, counting inventory, etc.
Problem-solving skills
Basic Microsoft Office proficiency
Communication and interpersonal skills
Knowledge of logistics and supply chain preferred
Knowledge of Japanese foods and sakes preferred
Disclaimers
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Companys sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the at-will employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.
Mutual Trading Company, Inc. is an Equal Opportunity Employer.
