Master Data Senior Analyst

Company DescriptionBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology. Job Responsibilities Be a backup of supervisor if needed.Support:MeetingsWorkshopsMigrationsSolve urgent and complex cases including 5 Whys reviews.Second escalation point of contactAssist on the "Meet and Coach" Program:Guide juniors to become expertsGuide experts to become seniorsSet 2:1 (include Supervisor)Analyze deviations and prepare Key Performance Indicators (KPIs):Keep dashboard up-to-dateJustify low/high volumeJustify expire versus on-time requestsQuality assurance: responsible of the teamProductivity reportsCross check reportsTrain new hires by shadowing on the different processes and prepare the evaluation of the new hire performance.Key user of migrations including testing.Maintain up-to-date work instruction (WI) within the team by making the necessary changes to it according to the business needs.Lead and/or propose continuous improvement ideas.Responsible for root cause analysis and deviations for the vendor/customer master data process.Assist in tactical meetings.Perform other functions related to the position.QualificationsAdvanced student in accounting or a related field (Accounting, Business Administration, Economics, Industrial Engineering).Experience with Power BI is a must.5+ years of experience with ERP systems (SAP preferred).5+ years in an accounts receivable role, accounting experience, account payable or finance.Experience in business service center, preferred.
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