Job Description Job Summary: Key Job Responsibilities
As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.
This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Primary Duties and Responsibilities
•Greets patients, take appropriate vital signs, review current medications and record in medical record
•Assists with tracking and monitoring department specific data
•Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
•Manages patient care flow and assist with monitoring CS-Link message pools and standard work
•Sets up exam room/procedure rooms appropriately based on patient visit needs
•Sweeps clinical areas to monitor inventory based on standard work
•Cleans/re-processes equipment and supplies based on standard work and department guidelines
•Addresses patient, physician, and staff concerns and escalate accordingly
•Provides assistance in QA measures for suites, including recording QC testing on designated equipment
•Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
•Monitors their own workflow to identify opportunities for improvement
•Participates in daily huddles and staff meetings
•Adheres to all infection prevention standards, department policies and guidelines
Qualifications
Education:
High School Diploma/GED
Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program
License/Certification:
Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers required upon Hire
Experience:
2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
