Medical Front Office - Patient Service Specialist

Detalles de la oferta

Overview:




Medical Front Office - Patient Service Specialist




Santa Monica, California




Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.




Job Description




When patients enter our center in Santa Monica, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.




Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.




Schedule:




Center Location: 507 Wilshire Blvd, STE 101, Santa Monica, CA 90401


Type of Employment: Full Time


Hours: Weekdays


Starting at $20.00 - $23.00/hour based on experience




We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.




Responsibilities:




We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.




In this role, typical responsibilities include the following:




Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit


Schedule patient appointments in person or over the phone


Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team


Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications


Provide patients with pertinent information about their next appointment as they check out


Respond to requests for information from patients, providers, and coworkers


Qualifications:




Qualifications




Minimum Qualifications:




High School Diploma or GED required


1 Year of Front Desk Experience




Preferred Qualifications:




1 Year of Medical Office Experience


Insurance Verification Experience




Physical Requirements:




Ability to walk, stand, bend, and reach consistently throughout a work day/shift


Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift


Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics


Ability to carry office supplies up to 10lbs


Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction


Ability to speak and hear sufficiently to understand and give directions


Additional Data:




Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.


Salario Nominal: A convenir

Fuente: Appcast_Ppc

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