Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
SUMMARY
Under general direction performs expanded and advanced level medical secretary duties including but not limited to performing outreach to patients regarding referrals and follow up appointments, assisting with the checkout function, and entering data for and distributing after visit summaries (AVS). Participates as an integral member of a medical team and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship. Able to use a high level of competency in performing all medical secretary functions.
Note: Performs Medical Secretary duties with higher level functions added. Higher level functions may vary by department but will include some or all of the following and should be a significant portion of the incumbent's time:
EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required . Associate's degree in medical assisting or graduate of certification in medical office administration program preferred.
A bachelor's or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical office administration program certification or experience.
EXPERIENCE
Experience typically acquired through at least three years of experience in a clinical setting with at least one as a Medical Secretary. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience preferred.
SKILLS
Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Excellent benefits Include:
Up to 8% company retirement contribution,
Generous Paid Time Off
10 paid holidays,
Paid professional development,
Competitive health and welfare benefit package.