**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Why you want this job and why it is awesome!**
MineStar Site Manager is a trusted advisor to the customer. Positions reporting directly to this role include: Autonomous Application Specialist, Project Engineer, Autonomous On-Board Specialist, as well as support the customers Command Builder, Command Shift Lead, Command Pit Operator, Command Technician, and Command Controller.
This is a heavy coordination role and you must be strong in managing the matrix and influencing others. Candidate must have previous autonomy experience and have worked at a Command for Hauling site. You will work hand in hand with the customers operational leaders. You will also establish and maintain high-level relationships with business decision-makers and subject matter experts. Accountable for representing Caterpillar and Caterpillar assigned actions.
**What you will do:**
Influence and drive Caterpillar Product Groups and internal partners to accelerate and deliver interim corrective and permanent corrective actions and support that mitigate the impact of product and production issues to customers.
Influence various Caterpillar divisions to develop the correct new products and services to meet the mines current and future needs.
The position must be able to work with the dealer, Caterpillar, and the customer to deliver the agreed-upon metrics for the site. Manage key site performance metrics including technology availability, production metrics, operating cost per ton, uptime, AHS fleet utilization, safety, etc.
The role will partner closely with the Mining Region Director, Site Performance Manager, Commercial Manager, and Sales Reps on commercial opportunities at the site.
This position acts as a consultant to dealer and customer operations and maintenance managers as well as executive management advising best practices on the use of Command for Hauling.
Responsible for contributing to Caterpillars Zero Harm safety metrics as well as site-specific safety. Serves as the Responsible Person for all on-site Caterpillar personnel and ensures the safety of the overall AHS system.
**What Skills you will have:**
**Technical Excellence:** Extensive Autonomous Mine Operations and Mining Technology and Machine Experience. Broad company knowledge and a strong understanding of dealer operations, and Autonomous Operations are necessary to succeed in this role.
**Field Support:** Previous field rep, mine operations, or Autonomous Run Team experience. Strong knowledge of Caterpillar Technology products and product application, validation, product problem management, and/or mining operations is also required.
**Effective Communications:** Excellent interpersonal skills are required in order to deal with sensitive issues, develop team members as well as customer personnel, or persuade others inside and outside the business unit and Caterpillar to take specific actions.
**Service Excellence:** The role requires a high degree of customer satisfaction. The successful candidate must be organized, able to prioritize tasks and follow through on customer-required items. Ability to work and set priorities for self and for the work team without day-to-day direct supervision. The position often confronts complex issues or problems which require careful analysis and diagnosis.
**Top Candidates will also have:**
College or university degree or equivalent experience. Mining and mechanical engineering degrees are higly desired
5 - 9 years of progressively responsible job-related experience.
**Additional Information:**
The position is a mine site-based position where the successful candidate will be onsite Monday Thursday (or Tuesday Friday) roster, every week each month. Base locations will be Prescott, Wickenburg, or Phoenix, Arizona. Successful candidate will be driving in and out of the mine at the beginning and end of the shift, and staying in at the mine with temporary facilities while on shift.
Domestic relocation assistance is available.
This position may require 25 % travel.
Sponsorship is **not** available
**What you will get:**
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
+ Competitive Base Salary
+ Annual incentive bonus plan*
+ Medical, dental, and vision coverage
+ Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
+ 401k savings plan
+ Health savings account (HSA)
+ Flexible spending accounts (FSAs)
+ Short and long-term disability coverage
+ Life Insurance
+ Paid parental leave
+ Healthy Lifestyle Programs
+ Employee Assistance Programs
+ Voluntary Benefits (Ex. Accident, Identity Theft Protection)
*Subject to annual eligibility and incentive plan guidelines.
**Final details:**
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
**Posting Dates:**
August 27, 2024 - September 2, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
