As our Office Assistant, we will depend on you to coordinate general office activities, assist with time sheet verification, maintain physical and electronic files, and support incoming phone calls.
Why Work for Senior Helpers National Capital Region Southeast? Great Place to Work® Certified 6 Years in a Row! Autonomy—We encourage our team members' independence and believe in our team to complete their job duties without micromanaging. Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony. Customer Service Ensure all communication is sent in a timely manner according to policy. Answer and screen incoming phone calls in a pleasant, courteous manner. Own all in-coming lead inquiry calls and convert into home appointments. Create and send client welcome packets and prospect information. Payroll Collect and organize time sheets and verify/reconcile against scheduling calendar in home care software; track late, missing, and incorrect time sheets. Create new hire packets and employee handbooks. Verify complete caregiver information in the file after hiring. Clerical: Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, and other documentation. Perform general office functions such as data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible. Complete other duties and responsibilities as assigned. Job Qualifications: Minimum of one year in an office administrative / customer focus role. Great organizational and task managing skills. Ability to communicate pleasantly and effectively with callers and internal staff. Proficient with Microsoft software (Word, Excel, etc) Team player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skills. Job Benefits: Pay On Demand About Senior Helpers: We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
