The Office / Billing Manager is delegated the administrative authority, responsibility and accountability necessary for carrying out assigned duties as determined & approved by the CEO and Operations Director.
Essential Duties and Responsibilities:
Assist in implementing the day-to-day functions of the Billing department
Oversee and streamline billing and collections processes
Oversee and streamline billing and collections processes
Implement written policies and procedures that govern accounting/billing functions
Plan and implement quality assurance for all processes
Post and review payments received to appropriate patient's account.
Special program/billing planning and implementation
Assist in balancing accounts receivable reconciling statements as needed
Conduct routine staff meetings regarding billing planning and implementations
Assist in standardizing the methods in which work will be accomplished
Assist with the implementation of a new billing system (if/when needed)
Assist in preparing financial and statistical reports as directed
Develop and utilize computer reports and output
Assist in preparing and implementation of changes in our accounting system as necessary or directed
Monitor and collect accounts receivables. Report delinquent accounts to the CEO & Operations Director
Assist in preparing monthly financial statements to include preparing monthly balance sheets, income reports, etc as required/directed
Perform functions of computer/data processor as necessary or directed.
Data entry on all patient charges and refunds
Responsible for computer billings, mailing, recording and collection
Data entry on all Medicare Part A&B billing charges and supplies
Maintain billing and payment log and complete all crossover billing as necessary or directed
Responsible for completing all Medicare billing forms and back-up information required
Responsible for keeping in contact with the responsible parties involved as to payments due and the status of their accounts to include Therapists and their clients
Perform secretarial functions as necessary or directed
Assist with answering phones and scheduling appointments
Equipment and Supply Functions
Assure that an adequate supply of accounting supplies and equipment are on hand to meet the day-to-day requirements
Report needs to the CEO or Operations Director
Request repairs for office equipment as necessary
Patient Rights
Maintain CONFIDENTIALITY of all patient information
Assure that the patient's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights including the right to wage complaints are well established and maintained at all times
Working Conditions
Works in office areas as well as throughout the facility
Sits, stands, bends, lifts and moves intermittently during work hours.
Is subject to frequent interruptions Involved with patients, family members, personnel, visitors, etc
Communicates with the business owner, therapists and staff
Supervisors and/or Leadership
Attends and participates in continuing education programs
Supervises billing & other office staff
May be subject to hostile and emotionally upset patients, family members, personnel, visitors, etc
Educational Requirements
College degree in accounting/finance/business management preferred or equivalent in experience
Experience
Must have, as a minimum, five (5) years experience in bookkeeping, Medicare/Medicaid A&B/Medical billing
Experience in health care accounting required
Experience in EMR management & processes
Desired Skills and Experience
The Office / Billing Manager is delegated the administrative authority, responsibility and accountability necessary for carrying out assigned duties as determined & approved by the CEO and Operations Director
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
