Description
Surfpoint Recovery is a cutting edge substance-use-disorder (SUD) treatment center located in Coney Island, Brooklyn NY. We are an OASAS-licensed and CARF-certified Center of Excellence. Surfpoint Recovery offers inpatient detox, withdrawal, and stabilization services, as well as inpatient rehabilitation services for individuals with substance use disorder. The Operations Supervisor is responsible for coordinating and overseeing the safety and housing needs of the facility and clients. This position supervises a diverse team of support staff and oversees clients' daily schedules within the facility's policies and procedures and in accordance with the standards of OASAS regulations.
Shift: Monday - Friday (7:00am - 3:00pm)
Responsibilities:
Ensure prospective clients are screened in a timely manner and assist with intake process as needed. Manage and supervise patient care coordinators and security. Transmits instructions from the supervisor to appropriate staff members either orally or in writing and periodically check to ensure that such instructions are being followed. Familiar with regulations regarding patient confidentiality (Pursuant to 42CFR) Ensure admissions board is updated by informing Admissions Director when discharges, transfers and room changes have taken place. Responsible for reporting any undue client incidents to the facility directors. Responsible for scheduling and coverage of front desk and patient care coordinators, during all business hours, and ensuring that there is appropriate coverage. Coordinate hospital runs for clients needing x-rays and other services requested by medical. Manage break schedule to ensure all staff receive break. Assist with providing and monitoring clients phone usage. Gather/prepare clients' property for discharge. Requirements Minimum Qualifications: High school diploma or equivalent Two (2) or more years of experience in a related field (Chemical Dependency, Mental Health, etc.) Supervisory experience preferred SKILLS: Familiar with rules and regulations regarding client confidentiality/HIPAA Communicate effectively both orally and in writing Independently solve problems and follow through Attention to detail Computer skills