Patient Access Liaison
Pay Rate: $20.00/hour - $21.99/hour
MUST be able to work 3 months training On-Site; Role will become remote after the 3 months required Training. *** Depending on performance, we will transition to remote
- Local candidate ONLY**
Duration of Assignment: 3 months, with a possibility for an extension
- Work hours: Job seeker must be open 7 am-7 pm staggered shifts, possible weekends, job seekers Must be able to work OT
- Parking: [Medical - Healthcare Institution Parking Rates] (https://transnet.Medical - Healthcare Institution.edu/index.php/parking-rates/)
- Dress code: Business Casual
Must Haves:
High School Diploma
Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
Demonstrated interpersonal skills.
Ability to multitask.
Excellent verbal and written communication skills.
Preferred:
Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.
Associate or bachelor's degree in healthcare, business or operations field strongly preferred.
Description:
Serves as primary point of contact for access to academic medical centers
Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed
Benefits: (employee contribution)
•Health insurance
•Health savings account
•Dental insurance
•Vision insurance
•Flexible spending accounts
•Life insurance
•Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
inSync will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
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