Primary responsibility is to direct the resources available to bring about a successful authorization for and ultimately recovery of tissue and organs for transplantation. Within established LifeLink Foundation and Family Care Services (FCS) Program policies and protocols, participate in call rotation and special projects as assigned by Management.
RESPONSIBILITIES:
Participate in the on-call schedule coordinating call responsibilities with other staff.
Referral evaluation, determination of suitability, verification of name and location of next-of-kin, obtain authorization (in person and over the phone), coordination of the donation process, documentation per protocols, and follow-up as appropriate.
Assists as directed with any needed training activities and periodically review training charts.
Participates in initiatives and special projects focus on tissue donation awareness and promotion as directed by the Tissue Department Director.
Attends and participate in required meetings and/or workshops for ongoing professional development.
Participate in department QA program activities, including corrections and follow up with donor family or historian as required.
Participate actively in hospital development initiatives as assigned.
Participate regularly in staff meetings.
Completes documentation and coding of referrals in iTransplant.
Per protocol, communicates any hospital development, Medical Examiner, funeral home and/or other referral facility concerns or feedback to the appropriate divisional department via the Tissue Screener management staff.
Gain an understanding of IFS (Institute of Forensic Sciences) unique working and political environment, determining the needs and enlisting the cooperation of those personnel through strong interpersonal communication and a committed and enthusiastic ongoing presence.
Perform other duties deemed necessary by the Tissue Department Director
REQUIREMENTS:
Medical-related degree/certification or appropriate experience in a medical environment or social services field.
Demonstrated above average written and verbal communication skills.
Ability to handle rotation of 24/7 on-call responsibilities and a work schedule that may require response to emergency back-up on-call coverage.
Maintain confidentiality according to Foundation protocols.
Bi-lingual
Ability to operate recording device.
Some traveling required.
Variable/rotation on-call days/hours.
Extended working hours while on-call
Experience
Required
Appropriate experience in a medical environment or social services field.
Education
Required
Bachelors or better in Other or related field
Licenses & Certifications
Required
Drivers License
Skills
Required
Ability to use Sound Judgement
Ability to multi-task
Autonomy
Billingual-Presentation, Written, Verbal Comm
Confidentiality and Discretion
Microsoft Office- Word, Excel, PowerPoint
Friendly
Honest
Organization and Attention to Detail
Professional Attitude, Appearance, Demeanor
Trustworthy
Preferred
Advanced Knowledge of Medical Terminology
FDA Reg./AATB Standards Donor Elig/Recovery
Behaviors
Required
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
