Personal Lines Auto Insurance Underwriting Assistant-Customer Service

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas**.** Join in on the excitement and become part of our thriving organization!
**We are seeking an Underwriting Assistant!**
The Underwriting Assistant will be responsible for assisting the Underwriting Department in overall productivity. Scope of the position includes ensuring compliance with state mandated handling guidelines and delivering customer service to agencies / policyholders. Interaction with agents and policyholders will be necessary to perform the job duties.
**The Underwriting Assistant will have the following duties and responsibilities:**
* Provide a high level of customer service by delivering timely responses to agents / policyholders on quotes, endorsements and renewals.
* Develop a basic understanding of coverage's, exposures, rating plans and state requirements.
* Enter new business policies, endorsements and renewals.
* Order reports and assimilate information as required to support the underwriting process.
* Assist the Underwriting Unit as required for new business, endorsement and renewal processes.
* Work on special projects as directed.
* Prepare system output for mailing.
* Complete Financial Responsibility Filings.
**QUALIFICATIONS REQUIRED:**
Required:
* Prior customer service experience.
* Excellent communication, interpersonal and organizational skills.
* Ability to pass written examinations where required by state statutes to become a licensed Property and Casualty Agent.
* Good typing/data entry skills (min. 30 wpm).
Preferred:
* College degree or related industry experience.
* Property and Casualty Agency license.
* Ability to use on-line underwriting system.
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