Job Description - Pharmacy Manager - Drug Policy, Training, and Informatics / Day Shift (3293155) Responsible for managing daily operations and pharmacy services by directly supporting pharmacy staff and infrastructure.
Responsible for supporting patient care according to the laws and regulations governing pharmacists and the practice of pharmacy by the appropriate state and federal agencies. The Pharmacy Manager operates within the limits of pharmacy policy and procedures, and the regulations of the Board of Registration Pharmacy.
When assigned to particular pharmacy service teams, may be responsible for supporting the prescribing medications under specific collaborative drug therapy management agreements (CDTM).
The Pharmacy Manager will participate in determining short and long term goals for department evolution and maintenance. The Pharmacy Manager will provide guidance and leadership to the pharmacy staff.
PRINCIPAL DUTIES AND RESPONSIBILITIES LeadershipProvide leadership, guidance and serve as a role model to those professionals under his/her supervision.Provide direction and guidance to pharmacist and ancillary support including technician staff in following policy and procedure, taking accountability and ownership of job responsibilities, and promoting professional behavior and attitudes.Schedule and assign staff.Participate in on-call responsibility as assigned.Assist in recruitment, interviews, and training of new staff.Responsible for staff development and performance evaluation.Provide feedback to the pharmacy leadership regarding performance appraisal of other pharmacists, pharmacy technicians, pharmacy interns, physicians, medical residents, medical interns and medical assistants when appropriate.Perform personnel management related tasks including hiring, discipline, payroll approval, counseling and terminations.Takes lead as a subject matter expert in their areas of practice at the site and system level.Provide ideas and supporting information on capital equipment expenditures budgeting and expenditures.Provide follow-up on safety reports as requested.Assist in inventory management and budget management where appropriate.Routinely monitor Key Performance Indicators, identify opportunities for improvement, and collaborate with employees to achieve improvements.Perform all other duties as needed for departmental functions.Direct and Indirect Patient Care ServicesSupervise and direct the delivery of pharmacy services as assigned.Supervise and verify the accuracy of all work completed by support personnel assigned to the area.Responsible for the development, implementation, execution, and maintenance of departmental policies and procedures.Serve as a resource person regarding pharmacy policies to pharmacists, physicians, nurses and other hospital staff.Staff patient care areas when required and appropriate.Prepare, compound, and dispense medications to patients according to the laws and regulations of the Board of Registration in Pharmacy, Department of Public Health Food and Drug Administration, and other regulatory agencies when appropriate.Interprets, clarifies and evaluates all medication and related laboratory orders for completeness and appropriateness.Provides prospective evaluation and monitoring of patient drug therapy.Participates in pharmacokinetic dose monitoring of selected medications.Recommend drug related labs and interpret results when appropriate.Provide drug information and consultation to patients, physicians, nurses and other health care professionals regarding appropriate drug therapy.Collaborate with pharmacy team and key stakeholders to manage drug shortages.Oversight of the pharmacy training and onboarding of Central rotating pharmacist and tech/student pool.Support of department Learning Management Systems and facilitation of training, competencies, and onboarding information for staff.Quality and SafetyMaintain expertise in the departmental policies and procedures.Follow all policies, procedures, laws, and regulations set forth by the Board of Pharmacy and all other applicable regulatory agencies.Ensure compliance with target drug programs, formulary management, medication management initiatives, and adverse drug event monitoring programs.Document and report clinical interventions, medication errors, adverse drug events.Actively participates in the development and performance of drug use evaluations and other drug therapy monitoring initiatives.Maintains skill and competency level to comply with departmental and hospital quality assurance standards.Leads and participates in department quality improvement efforts.Education, Training, and Professional DevelopmentAttend and participate in departmental and change of shift staff meetings, M&M rounds, staff development and continuing education activities where appropriate.Attend, participate in, and conduct continuing education programs and conferences to keep current with developments in the profession.Maintain pharmaceutical care expertise through membership and participation in professional organizations, continuing education, and contributing to peer-reviewed literature.Assist and contribute to the orientation and training of new personnel as assigned.Serves as a preceptor for pharmacy interns and externs.Use of Technology and AutomationUtilize and support area-specific technology, including robotics, automation, software, equipment, refrigeration, temperature monitoring, and information systems.Troubleshoot and mitigate short-term issues related to the area specific technology.Evaluate new products and technology and make appropriate recommendations regarding their use.SKILLS AND ABILITIES REQUIRED Must have exceptional oral and interpersonal communication skills.Must be able to plan and coordinate the activities of pharmacy staff in accordance with Policy and Procedures.Must be able to properly motivate and supervise support personnel.Must pay attention to detail and have critical thinking and decision-making skills.Must be able to respond positively to new approaches and changes in the work environment.Must have extensive knowledge and ability in all areas of the department.Must be able to train new employees.Must be capable to assume the responsibility for coordinating pharmacy services on an assigned shift.Must have advanced knowledge of Pharmacotherapy.Minimum Requirements Must have a Bachelor of Science degree in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy. Must be eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts.Must have at least 2 years of practice experience in acute care pharmacy environment.Must complete 20 continuing education credits per year to maintain license.Must have a Massachusetts Controlled Substance Registration license, National Provider Index number, and a Drug Enforcement Administration Registration number, if applicable.Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
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