NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone Hospital – Brooklyn_, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram._
POSITION SUMMARY: We have an exciting opportunity to join our team as a Receptionist. In this role, the successful candidate Provides a professional courteous greeting to those entering the institution and to help facilitate connecting visitors patients, professionals and vendors with appropriate medical center departments and staff. To provide information services as permitted by regulations for patients visitors and the general public.
JOB RESPONSIBILITIES:
Exhibits appropriate telephone courtesy, including answering telephone promptly (by third ring) identifies self and department speaks clearly and takes accurate messages. Uses Cyracom phone or other communication technology effectively when interpreter services are needed. Uses computer efficiently and effectively to locate necessary information. Promptly greets visitors, patients and staff as they approach the desk. Promotes a pleasant, professional and customer friendly service Is knowledgeable about locations and familiar with departments nursing units and other patient services. Facilitates customers in finding appropriate departments meeting locations and staff members. Follows strict policies regarding provision of patient condition room number and telephone contact information. Maintains records and updates daily census Operating Room and Recovery list deliveries to patients and television requests. Assists with distribution of visitor passes for Behavioral Health Is knowledgeable about and proactively seeks information about new programs and services in order to provide current and accurate information Communicates questions issues and concerns regarding information services to supervisor Organizes and maintains work area. Requests supplies and reports equipment problems Willingly performs other related duties MINIMUM QUALIFICATIONS:
To qualify you must have a High School Diploma or GED Required Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital - Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Hospital- Brooklyn's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
Required Skills Required Experience