Quality Assurance Manager

LISI AEROSPACE is ranked 60th in the global aerospace value chain and specializes in the design and manufacture of high-tech metal components to enhance aircraft safety and performance. Active since 1950 in the fastener market (no. 3 worldwide), LISI AEROSPACE has been a recognized player in metal components for aircraft engines and airframes since 2011. With its dedication to industrial excellence, LISI AEROSPACE aims to become a leader in costs, quality, deadlines and workplace safety. This mindset is represented at every level of our company and by all of our team members. At LISI AEROSPACE, we focus above all on advancement and flexibility. Every employee is empowered and has the latitude they need to carry out their assignments and develop their skills. We provide this mobility and training through our Corporate University, the LISI Knowledge Institute (LKI). As a result, our company is growing fast and always welcoming new talents.

SUMMARY:

The Quality Assurance Manager will be responsible for developing, implementing, and managing quality assurance processes to ensure the production of aerospace fittings meets or exceeds customer and regulatory requirements. The ideal candidate will possess extensive experience in quality management within the aerospace industry, demonstrating strong leadership skills and a proactive approach to problem-solving.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop, implement, and maintain quality management systems (QMS) in compliance with industry standards, such as AS9100, ISO 9001, and other relevant certifications.
Oversee and improve quality assurance processes including inspection, testing, and validation of aerospace fittings to ensure conformity to specifications and standards.
Lead and mentor a team of quality assurance professionals, providing guidance and support to achieve departmental and company objectives.
Ensure compliance with all applicable regulatory requirements and industry standards. Conduct regular audits and assessments to maintain certification and identify areas for improvement.
Address and resolve customer quality concerns and complaints. Implement corrective and preventive actions to enhance customer satisfaction.
Drive continuous improvement initiatives to enhance product quality and operational efficiency. Utilize data analysis and performance metrics to identify trends and areas for improvement.
Oversee the documentation process, including the creation, maintenance, and review of quality-related documentation, procedures, and reports.
Assess and manage supplier quality performance. Collaborate with suppliers to resolve quality issues and ensure that components meet required specifications.
Provide training on departmental procedures, policies, and practices ensuring training records are maintained as required.
Responsible for performance management of QA Administration positions, including but not limited to performance evaluations, compensation reviews, employee coaching, and disciplinary actions.
Plans, promotes, and organizes training activities related to product quality and reliability.
Interview and select candidates within legal and company guidelines
Makes staffing recommendations and reassignment of duties as required.
Ensures all direct reports attend all required training and adhere to all HSE procedures, policies, and plans.
Ensuring all employees bring any known or suspected nonconformance for all company procedures or legal requirements to management's attention immediately.

Ways of Working, Experience, and Behaviors

To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; understands the workflows and procedures.
Technical Skills - Technical skills in manufacturing processes and methods including flow, layout, assembly and production equipment.
Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens intently to others and seeks clarification; Provides clear and pleasant responses to inquires regardless of the situation; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Places success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of team members.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Planning/Organizing - Prioritizes and plans work activities of self and others; Uses time efficiently; Plans for resources in a creative way only adding cost as necessary; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

RESPONSIBILITIES:
Is responsible for the overall Quality Assurance Inspection, direction, coordination, and evaluation of planning and scheduling functions. Carries out manager responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ESSENTIAL JOB REQUIREMENTS SKILLS AND ABILITIES

Education and/or Experience
Bachelor's degree in Engineering, Quality Management, or a related field. A Master's degree or relevant certifications (e.g., CQE, CQM) is a plus.
Minimum of 8 years of experience in quality assurance or quality control within the aerospace industry, with at least 3 years in a managerial role.
In-depth knowledge of aerospace industry standards (e.g., AS9100), quality management principles, and regulatory requirements.

Mathematical Skills
Ability to apply basic mathematical concepts, statistical analysis, and calculations (addition, subtraction, multiplication, division, ratios and standard units of measurements).

Reasoning Ability
Ability to define problems collects data, establish facts and follow instructions in written and basic diagram formats. Ability to perform and apply different problem-solving techniques, handle internal/external situations and multi-task functions.

Computer Skills
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Microsoft Word, Excel, and PowerPoint software.

Language Skills
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Certificates, licenses, registration
Complete Lisi LKI Take Off training course.

PHYSICAL DEMANDS, WORK ENVIRONMENT, HEALTH AND SAFETY

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk for extended periods of time, and to speak or listen. The employee is occasionally required to sit and requires eye-hand coordination, repetitive hand movement and manual dexterity use hands to finger, handle, or feel. The employee must regularly bend, reach to shoulder level and lift, carrying, pushing and/or pulling up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Hearing level within normal/average range.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud to moderate.

Safety and Environmental

Participate in the development and promotion of the HSE culture
Be exemplary in terms of health, safety and the environment, in particular by :
- Respecting and ensuring respect for the instructions and rules established in the field of health, safety and the environment (in particular the LISI golden rules)
- Immediately correcting, whenever possible, or reporting to his or her superiors and/or the HSE department, any malfunction or risky situation in the fields of health, safety and environmental protection
- Implementing preventive actions to reduce the environmental footprint and control health and safety risks
Participate, upon request, in analyses (of risks, incidents) and HSE working groups related to his/her professional scope
Be familiar with the main health and safety risks and the main environmental impacts relating to the scope of his/her work
Be familiar with the site's HSE policy and objectives
To be able to make proposals for improving working conditions and limiting environmental impact

Ensure compliance with HSE procedures, instructions, guidelines and golden rules
Ensure that the HSE procedures and instructions of his/her department are always adapted and updated
Ensure the acquisition and maintenance of HSE skills of its employees in relation to the tasks performed by its teams
Ensure that the equipment under his/her responsibility is in good condition and operates safely. If this is not the case, he/she will ensure that protective measures are taken and/or that the equipment is consigned
Identify and deal with HSE risk situations during the appropriate PSM
Manage emergency situations with the help of the fist aiders and first response team members
Relay and lead HSE communication within his/her teams
Ensure that the necessary resources are available to guarantee the preservation of the health and safety of the people in his/her department
Ensure that the necessary resources are made available to guarantee the limitation of the environmental impact of his/her department
Within his/her scope, implement actions to achieve the site's HSE objectives
Participate to the HSE management review

LISI is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details Job Family QUA - Quality Job Function Quality Assurance Pay Type Salary Min Hiring Rate $95,000.00 Max Hiring Rate $120,000.00 Required Education Bachelor's Degree
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