Date: Aug 30, 2024
Location: San Juan, PR
Company: Popular
Workplace Type: On-site
Receptionist
Full Time Job Opportunity
Location
On-site / Popular Center, Hato Rey, P.R.
General Description
Answer incoming calls and directs callers to appropriate personnel. Welcomes
Popular Fiduciary Services Division
visitors and announces them to appropriate personnel. Executes administrative tasks.
Essential Duties and Responsibilities
Greets, welcomes, assists and announces visitors.
Answer incoming calls and directs callers to appropriate personnel.
Takes and delivers messages.
Receive, sort and distribute daily correspondence.
Receive and dispatch deliveries.
Carry out general administrative duties such as filing, typing, copying, binding, scanning, among others.
Keep the reception area organized, clean and with the necessary materials.
Handle customer complaints received by e-mail, telephone and mail.
Assist colleagues in administrative tasks.
Orders, receives, and maintains office supplies.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Education
+ 60 bachelor's degree credits approved
Experience
One (1) of experience as a Receptionist, Front Office Representative or similar role and customer service experience.
Other Qualifications
Excellent listening and telephone skills.
Attention to detail and problem solving.
Provide exceptional customer service to internal and external customers.
High level of organization to establish priorities, work with multiple tasks simultaneously.
Time management skills.
Oral and written communication in English.
Proficient in MS Office 365 applications: Word, Excel and Outlook.
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation.
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at
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Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com
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