Residential Security Installer

Job DescriptionJob DescriptionJob DescriptionQualifications:• At least 6 months -2 years of residential alarm installation experience.Day to day duties:1. Installation and programming of Burglar Alarms, Cameras (IP & Analog), and DVRs for residential and small business customers.2. Installing window breaks, door units, smoke detectors.3. Troubleshooting signal issues to ensure alarm functions properly if needed.4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.5. Test and verify signals for equipment6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.).7. Completing necessary customer paperwork for each job.8. Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center.9. Maintaining accurate truck inventory of ADT products.10. Provide top quality customer service.11. Achieve 90% Goal Attainment for completed installations and zero "go-backs".Additional Skills & QualificationsThey will need to be extremely customer oriented, and display professionalism at all times in these customer homes. They need to be on time consistently. ARRIVE BEFORE 8:00 AM IS THE GOAL.Must have Great Communication skills. This very important along with being reliability and possessing an adaptive personality. This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal ques from the home's resident and have a solution oriented, customer centric attitude. The last thing a customer wants to hear is that "I'm not familiar with this system or I do not know how to work on