This position is essential to the success of our retail stores. As a Retail Sales Associate, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. You will also be responsible for promptly resolving customer concerns and ensuring maximum client satisfaction. Additionally, you will be expected to stay up-to-date with product features, maintain high quality, and meet sales goals.
Job duties will involve contact with customers and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Criminal history review will be conducted to protect the business and ensure the safety of customers and staff.
The individual selected for this role will be expected to work at Store #1787, located at: 901 Madison Street Oak Park, IL 60302. This role is Part Time and pay starts at $16.40.
Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Have a valid, unrestricted Driver's License Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish