AtPopular,we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.Are you ready for a rewarding career?Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.Come and join our community!General DescriptionThis position is responsible for the development, establishment, and oversight/monitoring of the operational risk framework of Popular in its various components (e.g. risk and control self-assessments, outsourcing risk management, business continuity/disaster recovery, key risk indicators, operational and potential losses). This position is also responsible for the management of various risks and proposes remedies to minimize risk exposures and strengthen the overall control environment. This position will report to the Operational Risk supervisor.Essential Duties and Responsibilities• Identify, assess, analyze, measure, report to committees and working groups, and monitor outsourcing or vendor management risks on a regular basis within the overall operational risk management framework.• Participate in outsourcing risk focused meetings, including Popular's Management Committee's Operational Risk Committee (ORCO) and Working Groups, as a representative of 2nd line of defense, as required.• Work closely with Service Providers Relationship Officer (SPRO) in the business lines to prevent and address issues with service providers until remediation. Addressing issues could include establishing clear escalation procedures or adhering to existing guidelines.• Facilitate and challenge over 100 risk assessments and due diligence processes to ensure that service details and risks are fully documented, meet regulatory requirements, and encourage mitigation of exposures to the bank.• Meet with key accountable stakeholders and provide robust and challenging insight analysis on outsourcing oversight risk and control processes.• Support all Popular's business units and/or operational risk management in the discussion and resolution of audits' recommendations. This support could include providing evidence, explaining procedures, discussing discrepancies in point of view, etc.• Review the established policies, standards, and guidelines to incorporate new guidelines and best practices used to assess the outsourcing risk management risks. Develop, revise and/or continuously improve ORMP procedures, and/or manuals to train business units' liaisons, and to incorporate lessons learned from incidents, new developments, and practices.• Stay abreast of evolving regulations and raise awareness of the outsourcing risk program requirements through periodic and ad-hoc communication.EducationBachelor's degree in Business Administration or related fields. Information Technology, Computer Sciences, Law/Juris Doctor, Finance, Accounting or Industrial Engineering.ExperiencePreferably three years of related experience in operational risk, vendor management, internal audit and compliance.Additional Information• Risk Management background is essential• Strong project management skills.• Advanced PC skills (MS Excel, PowerPoint, SharePoint, Word etc.).• Ability to work with a high degree of accuracy and attention to detail.• Ability to work in a fast-paced environment both independently and in a team setting.• Strong organizational skills and ability to work on multiple projects.• Ability to manage and prioritize projects and changing deadlines• Ability to maintain confidential information.• Ability to design and provide trainings to users.• Ability to plan and coordinate with different internal users and external providers.• Strong business writing and verbal communication (and presentation) skills; in both Spanish and English.• Ability to communicate with all levels of the organization.• Customer service oriented.• Results oriented with sound decision making ability.• Understanding of banking regulatory requirements.ValuesPassion for PeopleSucceed TogetherOwn Every MomentBuild the FutureImportant:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.If you have a disability and need assistance with the application process, please contact ******. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.As Puerto Rico's leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.If you are a California resident, pleaseclick hereto learn more about your privacy rights..Popular is an Equal Opportunity EmployerLearn more about us atwww.popular.comand keep updated with our latest job postings atwww.jobs.popular.com.Connect with us!LinkedIn|Facebook|Twitter|InstagramJob Segment:Compliance, Law, Manager, Legal, Management
