Rn Operations Support Specialist Critical Care

Primary City/State:
Mesa, Arizona

Department Name:
Adult ICU-2D

Work Shift:
Day

Job Category:
Nursing

Innovation and highly trained staff. Banner Health leaders can access the staff and resources they need to bring their vision to life. If you're looking to leverage your abilities - you belong at Banner Health.

Banner Desert Medical Center's Critical Care Service Line is designed to provide specialized care for adult patients with life-threatening medical and surgical conditions. The patient population includes the following: neuro, trauma, respiratory, heart, sepsis, renal, endocrine, infectious diseases, and gastro-intestinal clinical emergencies. Our flexible progressive care/intensive care model helps serve our community by keeping highly skilled staff available to meet the individualized patient care needs. We pride ourselves on having an integrated care model that engages the patient, loved-ones, and clinical care team members in a coordinated plan of care. Our work environment is designed to make health care easier for our team members and safer for our patients through design features that support visibility and team work. Our physicians and nurse practitioners are very engaged in the plan of care for our patients, which is achieved through in-person and virtual models (via telehealth). Our patient rooms are equipped with in-room technology to directly connect with critical care physicians and/or nurses 24 hours a day.

The Registered Nurse Operations Support Specialist collaborates with nursing leadership and education to coordinate education, training, and onboarding of the critical care team at Banner Desert Medical Center. If you have a passion for seeing new hires and new grads have a successful on-boarding experience and engagement with their new unit, you will find the position rewarding. You work collaboratively with the nursing leadership to roll out education on new products, procedures, clinical practice changes, and education on strategic and quality initiatives. The RN Operations Support Specialist also participates in hospital committees, leads quality initiatives, and assists with audits and environmental rounds to help identify opportunities for improvement.

We are seeking to hire team members who desire a workplace and team that is focused on the Banner Values of Courageous Innovation, Disciplined Focus, Relentless Improvement, Foster Accountability, Continuously Earn Trust, and Customer Obsessed. If living these values appeal to your path as a health care professional, please apply and let us help you start on your journey with Banner Health.

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker's Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY
This position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications. This role performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating and problem solving. This position proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care. This position coordinates oversight of quality, risk management, safety and nursing standards and is a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department; collaborates with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses (this includes supporting programs and communication within the facility); develops and coordinates system and facility initiatives to promote clinical career development and lateral nurse pathways and may lead and implement facility clinical initiatives. This position contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care; and actively participates in the improvement of national nursing quality indicators and outcomes, such activities may include participating in professional organizations.

CORE FUNCTIONS
1. Performs standard assignments within own job functions. Expanding knowledge of fundamental theories, practices, procedures, and concepts within the job's function.

2. Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures. Analyzes developments in the field for others.

3. Responds to non-standard requests from internal and/or external customers; investigates with assistance from others, as needed. Interacts primarily with department peers, supervisor, internal customers, patients and physicians.

4. Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
None

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS
IP - Typical Indirect Patient Care Environment: (CSPD Instrument Technician, Lab Technician, Pharmacist)
Able to stand, walk, bend, squat, reach, and stretch frequently.
May be required to lift up to 75 pounds.
Must use standard precautions due to threat of exposure to blood and body fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic to frequent use of personal computer.
Off-site travel may be required.
This is not a safety sensitive position.

MINIMUM QUALIFICATIONS

Must possess knowledge of healthcare as normally obtained through the completion of a Associates degree.

Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Requires a minimum of one year experience in an acute care hospital setting. Minimal experience, typically gained through 0-2 years relevant experience. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Bachelors degree is nursing preferred.

Additional related education and/or experience preferred.

DATE APPROVED 02/07/2021

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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