Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
YOU The Composite Strengthening Systems (CSS) Sales Assistant will support the CSS Project Manager fielding project inquiries, processing orders, and providing exceptional customer service to facilitate the smooth operation of the CSS product line.
WHAT YOU'LL BE DOING(% of Time)
Sales and Project Support (100%)
Enter customer purchase orders and Engineering/R&D order requests into SAP Oversee material shipments, ensuring access to job sites and confirmed delivery contact. Process change order requests authorized by Project Manager Identify and report inventory needs across stocking branches to Project Manager Capture and relay any customer-facing product issues requiring remediation to Project Manager for follow up Track all open customer orders, allocating backordered stock for release and billing under supervision of the Project Manager Support field engineers by supplying requested information (such as Technical Data Sheets) Input sales data into various work management platforms for forecasting, project tracking, and metrics analysis Process any billing or shipping discrepancies, credits, re-bills authorized by Project Manager Field general product line inquiries with support/direction from Project Manager DESIRED SKILLS AND EXPERIENCE If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
High school diploma 2+ years of experience in a sales support or customer service role, preferably in the manufacturing industry Strong communication and interpersonal skills. Proficiency in CRM software and ERP systems (specifically SAP). Excellent organizational skills Attention to detail (is a must have) Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Knowledge of commercial construction products and applications. Experience working in a manufacturing or industrial sales environment. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs.
WORK ENVIRONMENT This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printer/scanner, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.
TRAVEL REQUIRED
This position may require domestic travel up to 10% of the time.
WORK STATUS & LOCATION This part-time, non-exempt position is located in a Simpson Strong-Tie Branch (Pleasanton, CA, Dallas, TX, Columbus, OH, Gallatin, TN, West Chicago, IL, Riverside, CA or Stockton, CA) although remote work can be negotiated.
RELOCATION Relocation is not available for this position.
PAY $22.31 - $40.19 / hour
* Posted pay range is based upon national average and may vary depending on geographical work location
#LI-REMOTE In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.
Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine, opiates, and marijuana. Where applicable, drug testing for marijuana may be modified to conform with state and local laws.
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