Ria's mission is to be the most progressive and inclusive money transfer business in the world. We deliver highly reliable payment services to our customers, with over 400,000 locations across 165 countries. We proudly embrace a multicultural identity and embody the idea of being family, no matter where we are.
Our Mission
We create opportunities for a better everyday life for our customers, clients, and employees.
Our friendly retail teams are dedicated to providing the most trustworthy, easy, and pleasant customer experiences. Always facing our customers directly, they are the face of our company and one of our most vibrant teams.
At Ria, we offer our employees exciting and challenging opportunities to help us create a world where people are empowered to build the lives they dream of, regardless of where they are or where they come from—one client, one family, one community at a time.
What Ria Offers:
Life Insurance
Short-term disability
Medical insurance
Vision
Dental
401K
Tuition Program
Paid vacations
Company holidays
Incentives
The hourly pay for this position is $9.50. Actual starting compensation may vary based on geographic location, work experience, and skills.
Being part of our retail team means that:
You enjoy working in a customer-facing role.
You are driven to provide excellent customer service.
You are confident in handling customer transactions in a fast-paced environment.
You appreciate diversity and have the skills necessary to communicate effectively and resolve customer concerns.
You are friendly, collaborative, and have a positive attitude.
What you will do on daily basis:
Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;
Accurately verify or enter the customer's information on our systems;
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
Keep up to date with Ria's products, services and policies;
Balance your cash register and prepare cash for bank deposit;
Prepare your daily transactions record;
Perform other duties as assigned or requested by your colleagues and superiors.
What we are looking for:
Ability to speak Spanish.
Flexibility to work various schedules, including weekends.
Basic computer skills, with the ability to use MS Word and Excel.
Cash handling experience is highly preferred.
Strong customer service skills.
A valid work permit is required.
Your positive attitude and effective communication skills will be essential in working alongside your team members and delivering exceptional service to our customers.
Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.